Randall Grey Email & Phone Number

California, United States

San Francisco, California, Us

As part of Gap Inc.‘s strategic growth office, I lead product teams that enable and build new capabilities that support key brand initiatives that fuel new areas of growth for Gap Inc. Current areas of scope include building end-to-end solutions for new business categories from product inception to customer in-home through e-commerce and store channels. Areas of specialization include; establishing new customer shopping journeys, standing up a multi-brand marketplace and dropship capabilities, and building custom capabilities to enable new product adjacencies. Expertise in customer journey definition, warehouse implementations, e-commerce and checkout redesigns, financial reporting, and accounting.

San Francisco, California, Us

Specializing in associate facing applications and experiences that increase employee retention, drive store profitability, and create a multitude of efficiencies within the full portfolio of brands.

San Francisco, California, Us

Part of the Global Brand Operations Team specializing in WFM and reporting analytics for Gap North America. I specialize in labor strategy execution, project rollouts, and financial reporting.

Lausanne, Ch

Managed Nespresso-USA Retail WFM and laid foundation for global strategy. Analyzed and configured Kronos WFC for improved optimization in all store formats, including big-box retail flagships, cafes, and standalone mall boutiques.Created operational reporting for Retail Director, Marketing, HR, and Talent Acquisition. Managed the rollout of in depth labor analytics for field teams and SLT. Implemented and rolled out scheduling configuration based on traffic. Including a global template and individualized configurations.Managed Kronos WFC customizations to accommodate changes in business, labor standards, and forecast accuracy. Partnered with Upper Field in creating strategies to manage and drive down overtime and labor hours. Created traffic/conversion reporting, personnel attendance tracking, and payroll percent. Worked in tandem with talent acquisition team in maintaining and optimizing boutique staffing levels for all locations.

New York, New York, Us

Manage operations of $15M multi-level flagship women's and crewcuts location in NYC. Responsible for the payroll management of 100+ associates, 44K units, and e-commerce fulfillment of 200+ per day.

New York, New York, Us

Responsible for merchandising and up keep of standards on sales floor, assisting with store set up, new product execution, brand management, and general sales support for the selling floor. Assist merchandising manager with rollout execution, and markdowns. Well versed in concept to execution mentality, color story management, and store visual appeal. Assist with the merchandising of new collection rollout at Concept Store location prior to global company execution. Worked with corporate merchandising managers and regional teams.

Washington, D.C., Us

As the Office Supervisor in GW Housing, I supervised a team of part-time staff in front desk customer service and data management; managed the daily operations of the housing office; served as the departmental liaison with Human Resources, Division of Operations, Division of IT, and External Relations; executed all communication between the Division of Student Affairs and on-campus residents; assisted with the data management and data analysis of 7,500 bed spaces in over 30 Residence Halls; coordinated Fall Move-In procedures between the housing office and partner offices; and handled advance customer service inquiries and problem solving.

Washington, D.C., Us

Assisted Assistant and Associate Directors during reading season with the selection of candidates for admission to the freshman class at the George Washington University.

Master’S Degree, International Business

Bachelor Of Arts, Elliott School Of International Affairs