Randall Jeronimo Email & Phone Number

Boston, Ma, Us

North Truro, Ma

• Provided information to guests about hotel policies, services and amenities• Sold and upsold rooms to walk-in customers• Processed payments from guests• Posted charges to guest accounts• Closed, balanced and made necessary corrections to guest accounts• Counted and balanced cash drawer, credit cards and shift work• Investigated or analyzed out-of-balance situations and made adjustments or corrections as needed

Boston, Ma

• Managed ad changes for job postings• Maintained social media interaction between media platforms• Edited and proofread job descriptions and crafted them into job postings for the company website • Ensured job postings were compliant with federal and state labor and employment laws• Worked in a team environment to carry out marketing activities

North Truro, Ma

• Developed and maintained office forms and procedures and assists with administrative tasks.• Utilized communication skills by answering the telephone at the front desk to respond to current and prospective guests’ needs• Booked reservations for individuals, families and groups as required• Showcased interpersonal skills by greeting and answering questions from current and potential guests at the front desk• Demonstrated problem solving skills by helping guests with disputes over payment • Referred guests to local amenities and venues, including giving directions• Computed bills and took payments• Exceptional organizational skills by computing and compiling daily room reports • Mentored new employees to operate Room Master software