Network Support Engineer Ii
Current• Support and manage multi-site and multi-vendor LAN/WAN network environments• Configure and troubleshoot Cisco routers, switches, Fortinet Firewalls, VeloCloud SD-WAN and Cisco Meraki wireless• Diagnose and resolve escalated critical network outages and performance issues• Coordinate and collaborate with multiple teams, vendors, and ISPs to resolve complicated and multifaceted issues• Mentor and train tier 1 support engineers achieving higher levels of team collaboration and technical knowledge