Technical Product Director - Hw Benefits Admin
Current
Jun 2024 - Present
AeroLeads people directory · profile
Randy Smith Email & Phone Number
Technical Product Director at Alight
at
Alight Solutions
2 work emails found
@alight.com
1 phone found area 510
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Product Director at Alight
Location
Orlando, Florida, United States
Who is Randy Smith? Overview
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Quick answer
Randy Smith is listed as Technical Product Director at Alight at Alight Solutions, based in Orlando, Florida, United States. AeroLeads shows a work email signal at alight.com, phone signal with area code 510, and a matched LinkedIn profile for Randy Smith.
Randy Smith previously worked as Technical Product Director - HW Benefits Admin at Alight Solutions and Senior Technical Product Manager - HW Benefits Admin at Alight Solutions. Randy Smith holds Bs, Management Information Systems from Columbia College.
Company email context
Email format at Alight Solutions
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*@alight.com
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Profile bio
About Randy Smith
My background has included extensive experience in retirement account administration, healthcare spending account administration, and human resources information systems. PROFESSIONAL PROFILE• High-performing business professional with progressive expertise in building & optimizing organizational processes, technology, & infrastructure to maximize business results.• Very strong analytical skills with extensive experience in translating business requirements from multiple stakeholders into unified technology requirements & instruction.• Consistently demonstrate my ability to research various relevant data elements, synthesize findings, critically think about business needs, formulate solution approach, and present findings to leadership to accomplish business objectives.• Imaginative, quick-learning, & hard-working self-starter cited by leadership for exceptional delivery management ability.• Responsible for organizing and leading meetings throughout projects with various department directors/stakeholders, driving system changes forward and ensuring proper business requirements are gathered/translated into solid technology requirements.• Responsible for advising stakeholders of any risks and downstream impacts when evaluating system changes & reporting out in roll-out meetings at project completion.AREAS OF EXPERTISE • New Product Development and Integration• Problem Solving/Decision Making• Continuous Improvement of Operational Processes & Productivity• Project Management• SAFe Agile Methodologies• Systems/Software Development Life Cycle (SDLC)• Systems Roll-out Management• Requirements Analysis• User Documentation• System Diagnostics, Testing, & Debugging• Operational Resource Planning and Allocation• Operating Infrastructure Development• Recruiting, On-boarding, and Managing Associates• Customer Solutions/Satisfaction
Listed skills include Requirements Analysis, Project Management, Business Analysis, Sql, and 54 others.
Current workplace
Randy Smith's current company
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8 roles
Randy Smith work experience
A career timeline built from the work history available for this profile.
Senior Technical Product Manager - Hw Benefits Admin
Apr 2022 - Jun 2024
Senior Manager - Data Analytics - Optum Financial
Oct 2020 - Apr 2022
Senior Technology Delivery Manager - Data Integration - Alight Smart-Choice Accounts
- Established the first Alight Smart-Choice Accounts Data Integration Technology Team, serving as Data Architect and leading the data migration of current clients and the implementation of new clients onto Alight's new.
- Assisted in defining and establishing CUECs (Complementary User Entity Controls) for the first SOC1 report involving the new Smart-Choice Accounts platform.
- Extensive work with our vendor partners in the development of enhancements to the Smart-Choice Accounts platform, ensuring Alight business, client, and participant needs are met end-to-end.
- Liaison between Alight and our vendor partners, managing ongoing critical operational, technical delivery and system issues.
- Responsible for the ongoing data management between Alight's integrated Unified Data Platform (MongoDB) and the new Smart-Choice Accounts platform via API and EDI files.
- System Architect, Project Manager, and led the development of the data processing engine for Alight's new HSA Advance product platform.
Apr 2017 - Oct 2020
Technology Delivery Manager - Data Management - Your Spending Account(Ysa)
- Technology Team leader, accountable for the work of over 20 colleagues globally, handling change orders, defects, and ongoing support.
- Worked as the subject matter expert for Aon's Flex Spending Account and HSA card vendor (First Data) and the custodial bank (UMB) to develop and implement creative solutions for new system functionality.
- Led the technology team in the overhaul of our debit card transaction process with First Data, enabling us to rid our system of over 1 million card numbers to improve PCI compliance.
- Implemented joint onshore/offshore collaborative online project management capabilities using Microsoft SharePoint, Microsoft Project, and other various tools, resulting in an increase in project management visibility.
- Initiated and managed technology enhancement projects based on feedback from operations and client delivery groups. Worked closely with stakeholders to ensure products were created with end-user in mind.
- Immense experience in managing the delivery roadmap and development-backlog of model system changes, balancing the priorities of the business, clients, and participants.
Dec 2013 - Mar 2017
Senior Developer
Feb 2011 - Dec 2013
Director Of Operations
- Assisted in company founding, leading the client services and operations team, including trust accounting & information technology, during the acquisition of over 3000 new IRA accounts and over $250 million under.
- Member of executive management, contributing to the development & execution of corporate strategy.
- Created and led sales presentations of new self-directed IRA products to Attorneys, CPAs, and Real Estate Professionals.
- Performed market research and analysis of competitors to assist in the formulation of a solid business edge, leading to an increase in market penetration.
- Maintained the operational relationship between the company and the custodial bank - Greater Bay Bancorp (acquired by Wells Fargo).
- Created and integrated a multitude of back-office processes, work-flow and financial systems, and multiple client, asset, and marketing database systems.
Aug 2003 - Feb 2011
Training & Administrative Coordinator
Apr 1998 - Aug 2004
1 education record
Randy Smith education
-
Columbia College
FAQ
Frequently asked questions about Randy Smith
Quick answers generated from the profile data available on this page.
What company does Randy Smith work for?
Randy Smith works for Alight Solutions.
What is Randy Smith's role at Alight Solutions?
Randy Smith is listed as Technical Product Director at Alight at Alight Solutions.
What is Randy Smith's email address?
AeroLeads has found 2 work email signals at @alight.com for Randy Smith at Alight Solutions.
What is Randy Smith's phone number?
AeroLeads has found 1 phone signal(s) with area code 510 for Randy Smith at Alight Solutions.
Where is Randy Smith based?
Randy Smith is based in Orlando, Florida, United States while working with Alight Solutions.
What companies has Randy Smith worked for?
Randy Smith has worked for Alight Solutions, Optum, Aon Hewitt, Nuview Trust Company, and Publix Super Markets.
How can I contact Randy Smith?
You can use AeroLeads to view verified contact signals for Randy Smith at Alight Solutions, including work email, phone, and LinkedIn data when available.
What schools did Randy Smith attend?
Randy Smith holds Bs, Management Information Systems from Columbia College.
What skills is Randy Smith known for?
Randy Smith is listed with skills including Requirements Analysis, Project Management, Business Analysis, Sql, Systems Analysis, Data Analysis, Microsoft Office, and Leadership.
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