Sue Randall, Calp Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

In addition to the responsibilities of the Leasing Manager - - Uphold community standards, address resident concerns, and ensure a positive living environment for all.- Oversee all leasing activities, including marketing, advertising, applicant screening and lease signing.- Efficiently collect rent, monitor delinquency, and initiate eviction proceedings when necessary.

Austin, Texas, United States

- Responsible for keeping the Property Management Software updated with all new move ins, transfers, move outs & evictions.- Developing and implement effective marketing strategies to attract new residents and enhance the community's brand. i.e. Outreach Marketing, Business Partnerships and higher locator commissions. - Utilizing Community Rewards to encourage resident engagement and hosted various Resident Events on a monthly basis.- Providing community tours with exceptional… Show more - Responsible for keeping the Property Management Software updated with all new move ins, transfers, move outs & evictions.- Developing and implement effective marketing strategies to attract new residents and enhance the community's brand. i.e. Outreach Marketing, Business Partnerships and higher locator commissions. - Utilizing Community Rewards to encourage resident engagement and hosted various Resident Events on a monthly basis.- Providing community tours with exceptional customer service at all times, following the guidelines of the RPM shop. - Conducting regular market surveys on Radix and visit each competitive community to gather firsthand insight. Show less

Austin, Tx

- Provided assistance to the Property Management team in the execution of daily operational tasks.- Ensured the proper functioning and maintenance of the building access control system while upholding building policies.- Conducting reviews of security reports and inputting necessary work orders if needed.- Ensured compliance with Certificate of Insurance standards for both vendors and tenants. - Reviewed all incoming invoices for accurate coding before submitting for payment in… Show more - Provided assistance to the Property Management team in the execution of daily operational tasks.- Ensured the proper functioning and maintenance of the building access control system while upholding building policies.- Conducting reviews of security reports and inputting necessary work orders if needed.- Ensured compliance with Certificate of Insurance standards for both vendors and tenants. - Reviewed all incoming invoices for accurate coding before submitting for payment in Avid.- Responsively addressing inquiries from tenants and vendors in a prompt and professional manner.- Swiftly and effectively resolving any issues raised by tenants to maintain a positive tenant experience.- Coordinated all conference room reservations and organizing terrace events efficiently. Show less

Austin, Texas, United States

- Created a seamless leasing process for all prospective residents, ensuring a high level of customer satisfaction from initiation to completion.- Conducted thorough audits of all leasing documentation to ensure accuracy and compliance.- Provided valuable support during move-in to ensure residents where knowledgeable about the community and where to look for information.- Successfully secured a consistent average of 10+ leases per week, effectively hitting the occupancy goals.-… Show more - Created a seamless leasing process for all prospective residents, ensuring a high level of customer satisfaction from initiation to completion.- Conducted thorough audits of all leasing documentation to ensure accuracy and compliance.- Provided valuable support during move-in to ensure residents where knowledgeable about the community and where to look for information.- Successfully secured a consistent average of 10+ leases per week, effectively hitting the occupancy goals.- Played a pivotal role in significantly increasing physical occupancy, from 23% to an impressive 75%, during a Lease Up period within a span of a few months.- Proactively secured temporary housing solutions for prospective residents, mitigating potential challenges arising from construction delays.- Organized and executed a diverse range of resident events, incorporating suggestions from residents to enhance community engagement and satisfaction.- Actively contributed to social media engagement efforts on platforms such as Instagram and Facebook, amplifying the community's online presence and interaction with the target audience. Show less

Augusta, Georgia, United States

- Undertook extensive travel, encompassing 90% of Lease-Up assignments, to support and lease at lease ups.- Strategically promoted any specials or deals through effective social media marketing campaigns.- Conducted thorough site visits to comparable communities, enabling comprehensive market survey & analysis.- Successfully assisted in enhanced the Net Operating Income (NOI) for each asset, aligning outcomes with ownership objectives and targets.- Executed tailored marketing… Show more - Undertook extensive travel, encompassing 90% of Lease-Up assignments, to support and lease at lease ups.- Strategically promoted any specials or deals through effective social media marketing campaigns.- Conducted thorough site visits to comparable communities, enabling comprehensive market survey & analysis.- Successfully assisted in enhanced the Net Operating Income (NOI) for each asset, aligning outcomes with ownership objectives and targets.- Executed tailored marketing plans for each site, driving increased traffic during Lease-Up & created partnerships with large employers.- Maintained consistent adherence to Key Performance Indicators (KPIs) on a daily, weekly, and monthly basis.- Acted as a liaison between the corporate office and on-site teams, facilitating efficient communication and collaboration.- Provided weekly detailed reports on asset development and on-site team performance, ensuring transparency and accountability.- Collaborated closely with Regional Managers for each assignment, fostering seamless coordination and synergy.- Exhibited expertise in high-velocity leasing, training, sales, marketing, and operations to drive optimal performance across properties. Show less

Augusta, Georgia, United States

- Managed and led a diverse team of 20+ front-of-house staff, running daily operations, managing scheduling, and conducting performance evaluations with a main focus on elevating customer service standards and operational efficiency.- Ensured seamless collaboration and communication with kitchen and bar teams, leading to a 15% reduction in customer wait times, labor costs and an overall improvement in service flow.- Nurtured a culture of continuous improvement through regular team… Show more - Managed and led a diverse team of 20+ front-of-house staff, running daily operations, managing scheduling, and conducting performance evaluations with a main focus on elevating customer service standards and operational efficiency.- Ensured seamless collaboration and communication with kitchen and bar teams, leading to a 15% reduction in customer wait times, labor costs and an overall improvement in service flow.- Nurtured a culture of continuous improvement through regular team meetings, where concerns were addressed, constructive feedback was provided, and strategies were formulated to upsell and promote menu items. These efforts contributed to a noteworthy 20% increase in sales per week. Show less