Randall Thibault Email & Phone Number

Sudbury, Massachusetts

Large scale Supply Chain program managing multiple vendors for an enterprise rollout

Merrimack, Nh

Looking for a new opportunity.....PaaS Senior Program Manager – Veritude consultant for Fidelity Investments Platform-as-a-Service Implementation TeamAssimilated several business units onto PaaS, promoting roadshows for adoption, utilizing a lift-and-shift approach for containerized informatica instances into multiple datacenters, an automated api based framework for enterprise adoptions, and deployed iConfig with secret management store. Managing global teams to be committed for high customer satisfaction as a key success metric within new deployments and operational support for existing environments. Earned a reputation by ensuring application stability, consistency in up-time and maintain security all levels with minimal downtime during patching cycles. Managed multiple project deliverables containing several work streams and competing timelines. Datacenter Senior Program Manager – Veritude consultant for Fidelity Investments Market Data TeamAgile Scrum of Scrum Lead for the new datacenter deployment, 300+ application migration, matching requirements to sized infrastructure, new virtual LTM’s and GTM’s to handle two datacenters within one datacenter using availability zones. Multi-year large scale new datacenter project reduced to “1 year”(cost savings – IT ROI and reduced time-to-market) through the agile method using daily stand ups, retrospectives, and continuous improvement aligning with 8 other scrum teams using Kanban/Jira boards to move this project into full production within two zones. Successful Datacenter failover/DR testing for all applications by utilizing GTM/LTM traffic routing. Capacity stress-testing applications, networking, virtual LTM with 1-3 times production traffic to simulate the highest Market Data volatility utilizing Amazon Cloud to push the load to the new datacenter and vendor feeds Activ Financial, IDC, Thomson Reuters. Finalized this large-scale project by successfully decommissioning of 300+ apps on the legacy datacenter.

Andover, Ma

World-Class Enterprise Data Centers on-boarding customers to managed cloud services, managed application services, managed messaging services, and enterprise hosting solutions.

Hanscom Afb

Managing resources for the Air Force and Navy resolving all service execution issues, managing scope control, cost commitments, risks, and exceeding deliverables.

Lead a Domestic and International Virtualization Team using SAN NetApp FC Storage, VMware, VSphere 4.1, ESX hosts, HP BladeSystems and CommVault Backup Technologies. Project Manager for new programs/projects coming into the virtual environment.

Systems Project Manager Consultant, Merrimack, NH (May 2006-Dec 31st 2008) Server Virtualization Project manager for Brokerage Consolidation of Wintel, Sun, Linux and AIX. Developed a Central Decommission strategy removing/virtualizing more than 600 servers. Managed Production environments, and development environments with 20-30 resources to accomplish monthly deadlines / goals. Managed to a new Data Center Strategy of a 4 data centers to 3 data centers through server reductions, migrations and new deployments resulted in $2.9M for cost savings in 2008. Quarterly presentations to SVP’s for Project status, accomplishments and challenges.•Wintel dedicated boxes moved to Vmware servers for virtualization reducing the TCO and elimination of End-of-Service Life. Cost savings to date 6.2Mil (servers decommissioned), avoided several server purchases.•Completed Budget Cycle Planning for 07, 08, and 09 Institutional Product Group – Ranging from 20M-50M

Regional Analyst, Merrimack, NH (2004-2006) Oversaw the planning and implementation of IT projects with a defined beginning and end. Managed project scope, schedule and budget for the project. Provide input to the project budget and managed to it. Provided additional Systems Engineering support to telecommunication platforms while providing expert technical mentoring and leadership to other business units. Coordinated multiple support projects for hardware, software applications and operating systems.• Project Manager for the PC Refresh Project where 2800 desktops were upgraded across 21 different business units.• Interviewed and hired contract personnel for enhancing process improvement, best practices, and operational initiatives.• Collaborated contractors and hired outside vendors on the revised Fidelity Support Model project. • Provided technology integration and implementation services to E-Business Internet Monitoring Center.

Board of Trustee Support Engineer/Washington, DC Offices, Boston, MA (2002-2004)Project Manager and primary Systems Support Engineer for the Board of Trustees. Provided systems support at board meetings and Trustees’ home offices; created a Board of Trustees’ website. Supported the Washington, DC Government and Regional Relations Departments.• Serving as BReports website liaison, collaborated with developers and Trustee members consisting of 50 members (Owners, Portfolio Managers, and the Trustees’ members). Translated business requirements to developers.• Created and led the BReports Website Development Project Team and worked with a matrix environment ensuring resources were managed appropriately.• Provided all training for new website and delivered presentations for product enhancements to the Trustees’.• Was appointed to provide technical work direction, training, and consultation to Fidelity’s attorneys and auditors.

Johnson Family Project Manager/Support Engineer – Fidelity Owner Support, Boston, MA (2001-2002)Primary Project Manager/Support Engineer for owners of Fidelity. Responsible for planning and implementing of projects and oversight of all home offices.• Project Manager for the Salt Lake City, UT project, where the owner’s office was deployed.• PM for a Wireless Project blanketing 7 buildings, using Hughes Direct Way Satellite on Fidelity’s Multi-Network. • Planned and implemented the Johnson’s family home offices in which 12 home offices with wireless connectivity were deployed. • Traveled with the Johnson family as the Primary Support Engineer.

Executive Support Manager, Boston, MA (1999-2001)Spearheaded a new Executive Support Project and recruited / hired a high performance IT team to rollout this project. Provided highly effective management for the new Technical Support Staff in Fidelity Personal Investments Group which provided technical support to several users consisting of Presidents, Senior VPs and Divisional Presidents.• Instituted a new remote Home Office Program for high-level executives that deployed 30 Fidelity Home Offices using multiple carriers on Firewall routers connecting via VPN Point-to-Point into Fidelity Multi-Network.• Evaluated individuals work performance and encouraged career development.• Successfully completed the Executive Support Project and turned it over to the Desktop Support Organization.

Network Consultant (1996-1999)Contracted with Fidelity Investments, Boston, worked for the FMRCo Equity Support Group of 280 high profile Portfolio Managers and Analysts. Provided primary support for the network and remote network access applications to the President of Fidelity Management Research Corp., and Senior Vice Presidents.• Provided all desktop support for users, developers and Fund Managers with market data feed applications.• Contingency planning was performed for backup hardware profiles, registries and profile login scripts.• Created scripts for Updating Anti-virus programs for all workstations and scans of servers.• Served as a contingency for other LAN Administrator on 17 Novell and Windows servers. • Projects that were successfully implemented: Novell to NT Migration, and Fixed Income Trading Floor rollout and several other financial application rollouts.

Wide Area Networking Consultant (1995-1996)• Supported 300 users in a heterogeneous environment consisting of (4) Windows Servers, (8) Netware Servers, (5) Os/2, and (11) UNIX servers.• Configured and supported workstations with triple boot operating system (Win95, WinNT, and WFW). Furnished network solutions to users with TCP/IP, IPX/SPX, and monitored with the Sniffer. Assisted users with software application problems including Exchange, Notes, Interdrive, and Netscape.