Randall Warnock Email & Phone Number

Lubbock, Texas Area

Birmingham, Alabama Area

Research, planning, and implementation of enterprise level projects

Birmingham, Alabama Area

Successfully implemented a full range of IT solutions, transforming Simply Fashions from a company with no computer operations to a business with modern, feature-rich IT tools and business focused IT department. Replaced or upgraded all Enterprise Systems including ERP to POS applications. Converted 96% of server base from physical to virtual. Researched and recommended new products. Ensured technical projects were in alignment with organizational goals. Supervised IT team’s work with management, vendors and consultants. Develop long and short-term goals and objectives. Implemented cellular voice and data communications to 300+ stores. Designed, built, implemented, and maintained corporate and store technical solutions incorporating the latest reliability and automation tools. Responsible for all communications services, both voice and data. Delivered up to date documentation and instructions for all systems.

Birmingham, Alabama Area

Coordinated software development and implementation for retail point-of-sale (POS) systems. Developed and implemented credit/debit host systems, time and attendance, and labor scheduling software systems. Coordinated RF integration with various store systems. Provided third level store support, including research, troubleshooting and problem resolution, over a broad range of technical issues.

Birmingham, Alabama Area

Developed and implemented installation of Innovax POS system from best of breed hardware and software. Managed and coordinated Legacy ICL Datachecker POS conversions. Conducted extensive research to provide recommendations on appropriate hardware and software. Promoted software advancement/upgrades to increase operational efficiencies. Tracked and supervised projects to assure optimal software operation for store systems. Interacted extensively with software/hardware vendors to assure acquisition of products tailored to individual store needs. Assisted in scheduling of new store and remodel system upgrades and installations. Provided second and third level support for systems help desk for Innovax and ICL Datachecker POS. Oversaw the installation of In Store distribution servers, as well as installation and upgrades of the POS terminals, including NCR 2127, NCR 1256, ICL 1700/1800, and Innovax. Performed de-installs of all POS equipment and In Store Processors. Consulted on maintenance and associated invoicing on Innovax Aurora, ICL POS, IBM POS, direct store delivery, and payroll system.

Vidalia Georgia

Negotiated purchasing and maintenance agreements on store equipment, oversaw hardware/software installation and operation, including scanning and non-scanning POS systems, Direct Store Delivery system, Payroll system, and price verification system. Oversaw the installation/setup of computer systems in new and remodeled stores. Verified accuracy of all scanning attributes in the systems, on shelf tags and signs. Assured smooth operation of DSD and Payroll Systems. Provided training to Scanning Coordinator and Direct Store Delivery Manager. Communicated with POS vendors concerning preventative maintenance and service agreements. Provided troubleshooting and problem resolution on issues associated with direct store delivery, Payroll, portable data terminals, POS systems, remote access program, and in-store visits. Maintained all desktop computers at stores and corporate, providing multi-level technical support, from software installation to hardware maintenance and repair. Processed and produced reports at host, including scanning percentages speed, sales, etc. Coordinated the removal or relocation of POS equipment.

Vidalia Georgia

Utilized COBOL and RPG II languages to program item file scanning programs, item movement reports and DSD to PC interface programs, including DSD price changes to PC, DSD invoice recap to mainframe and payroll data to and from PC. Provided troubleshooting and support on issues relating to DSD, payroll and MSI order terminals via phone, PC Anywhere and in-store visits. Responsible for all PC’s at store and office levels, including software installation, and hardware maintenance and repair.