Randall has extensive experience in enterprise and technical architecture, systems integration, physical and information security, software development, data centers, networks, and systems operations from concept to solution implementations of large-scale programs. Randall’s focus is always on helping clients achieve alignment of their IT operations and organizational strategy, providing an improved focus on the delivery of services and cost effectiveness. by leveraging his experiences with private and public sector cross industry clients. Randall is experienced with international and domestic delivery of management consulting, technology support, operations and outsourcing services. Specializing in IT Strategy development, Portfolio Management & Governance, Operating Model Design & Execution, Strategic Cost Reduction & Value Realization, Cloud Transformations, Program Assessments, and Organizational Strategic Planning. His clients have included several national security agencies, the Departments of Defense, Justice, Treasury, Homeland Security, Department of State, and Commercial energy and Telecommunications.

Currently working as the Enterprise Architect supplying innovative and strategically oriented solutions to our clients by demonstrated leadership in complex business environments, excellence in the development of strategic plans for C-level executives, leading and managing large teams through strategic initiatives during the implementation of the diverse information technology improvement programs.• Designed the architectures utilizing multiple products and technologies into a single integrated solution• Analyze business impact of current and proposed systems and architecture, identifying risks, mitigations, and contingencies• Contributed a broad and deep knowledge in Data Center infrastructure and IT Operations across a broad operational framework/range of projects• Responsible for fulfillment of contractual obligations/completion of deliverables for strategic projects• Developed solutions to support customer’s strategic information technology programs• Ensured conformance to established system architecture, methods, regulations, standards, practices and participate in their creation when they were yet to be developed. Participated in long-range planning and assured they are consistent with business objectives for resiliency, disaster tolerance, and regulatory compliance.• Demonstrated leadership in managing engineering functions in multiple multimillion-dollar assignments• Led joint development efforts with major defense technology company to use virtualization (cloud) technology to fulfill their contractual obligations• Provided leadership and project level management in the planning, evaluation, design, development, implementation, operation, and control of large, complex Information Technology solutions• Analyzed technical pipelines, processes, budgets, personnel plans and engineering staff to assess technical pros and cons providing an understanding and identifying and executing synergistic opportunities

Being the senior technologist my key responsibly is act as the focal point and leadership overseeing current technology assets, focusing on scientific and technical issues within our organization, ensuring the implementation of all tasks related to: the development of technical specifications and infrastructure decisions; the selection, purchasing, installation and maintenance of IT, and the integration of technology into every facet of operationsMore important, is the development of technology offerings for our clients. By working closely with my fellow Executive staff, Stakeholders , Board members, engineering staff, and sales force to create a vision for how technology will support their strategic goals. Daily duties include the directing, supporting of cross-functional teams for decision-making, technology support, professional development, and other aspects of Ice Web’s technology programs..

Demonstrated thorough understanding of client relationships/business practice contributed a broad and deep knowledge in Storage Area Networks, data communications across a broad operational framework/range of projects. Accountable for client satisfaction in area of responsibility, against service level agreement, and ensured achievement of key performance indicators/project milestones.

Senior Consultant – GlassHouse Technologies, National Accounts• Contributed a broad and deep knowledge in Storage Area Networks, data communications across a broad operational framework/range of projects• Used this knowledge to initiate and/or develop client relationships.• Accountable for client satisfaction in area of responsibility, against service level agreement, and ensured achievement of key performance indicators/project milestones• Developed and delivered presentations, demonstrations, training and consultations to customers requiring Storage solutions.• Developed solutions to support customers SAN, NAS Remote Backup, Remote mirroring, Disaster recovery, and Virtualization needs• Managed project teams to develop and implement Internal Service Provider models • Preformed and managed projects involving Storage and backup systems integration into Business plans• Developed Intellectual property to be utilized by GlassHouse staff to perform our offerings

• Developed and delivered presentations, demonstrations, training and consultations to customers requiring Storage solutions. • Proactively visited and communicated with customers/ prospects to understand their changing business requirements and promote new solutions. • Project manager insuring that solutions would meet the customer requirements and provided a seamless and transparent integration from the customer’s perspective• Worked with Partner channel to develop Solutions utilizing combined technologies. First and second level testing to identify possible issues and opportunities to combine technology and services unique to each company involved. • Handled various leadership tasks for systems engineers in the region. Managing all aspect for sale engineering and support resources.

• Managed and ensured consistent application of human resource processes including career development, salary review, and performance management for assigned projects• Demonstrated thorough understanding of client relationships/business practice• Contributed a broad and deep knowledge in Storage Area Networks, data communications across a broad operational framework/range of projects• Accountable for client satisfaction in area of responsibility, against service level agreement, and ensured achievement of key performance indicators/project milestones• Accountable for all performance against the financial parameters, and monitored and reported on budgetary aspects on projects that I was assigned to. Had significant input to budget setting/financial proposals and reviews for the Federal region.

 Led next-generation Virtualization software advanced development. Developed architecture for storage Virtualization offerings Led 15+ person, cross-functional business unit charged with developing storage systems offerings; managed $8MM budgeto Doubled revenue through successfully marketing to two additional OEM customers and an increased focus on the distribution channelo Developed understanding of e-commerce system architectures through direct market research with key e-commerce leaders (AOL, e*Trade) to determine system architecture and product purchase decision criteria for e-commerce systems. Employed this knowledge to achieve strategic repositioning of product line  Represented division on company-wide strategic planning teams. Researched five to ten year business and consumer trends and defined strategic response  Advised overseas R&D engineers of potential product applications and upgrades; consult production management to ensure schedules were met

 Held division-wide responsibility for Profit and Loss, Accounting, Finance, Logistics and HR Administration for field engineering staff and report directly to company President  Expanded national customer base 25% by designing and launching client mining and acquisition, advertising and website marketing programs. Guided the development of an industry-recognized website as well as directing the redesign of corporate communications collateral. Doubled sales while cutting operating expenses over 33% for federal engineering team Reengineered internal management, customer service and lead development infrastructure  Implemented a customer service program to support outside sales force