Randeep Singh Email & Phone Number

Dudley, Gb

England, United Kingdom

Bristol

As a dedicated Account Manager for CareDocs, I specialise in supporting care providers across Central England with innovative digital care management solutions. My role blends strategic account management, project oversight, and customer success to help care homes streamline operations, enhance compliance, and deliver exceptional care through our intuitive software.Building strong relationships is at the heart of what I do. I take pride in understanding the unique challenges faced by… Show more As a dedicated Account Manager for CareDocs, I specialise in supporting care providers across Central England with innovative digital care management solutions. My role blends strategic account management, project oversight, and customer success to help care homes streamline operations, enhance compliance, and deliver exceptional care through our intuitive software.Building strong relationships is at the heart of what I do. I take pride in understanding the unique challenges faced by care providers and offering tailored solutions that empower care staff, reduce paperwork, and improve efficiency. I am also skilled in negotiating and closing deals that align with the immediate and long-term needs of my clients, ensuring they maximise the value of their investment in CareDocs.A significant aspect of my role has been contributing to the development and rollout of the new CareDocs solution. Working closely with product and development teams, I’ve taken on project management responsibilities, driving key initiatives to refine the platform. This includes collaborating on customer-focused features and ensuring the solution meets the evolving needs of care providers across the sector.Passionate about leveraging technology to make a difference, I am committed to empowering care teams to deliver exceptional care with confidence and ease. Whether it’s through training, support, strategic guidance, or project management, I strive to be a trusted partner for every care home I support. Show less

Birmingham, England, United Kingdom

Birmingham, England, United Kingdom

• Planning marketing strategies for client’s social media presence and protecting their online reputation.• Supporting customers through online chat and video conference training sessions• Upselling customers through service to superior social media software packages to accommodate their needs.• Onboarding new clients and training them on how to use the software.• Raising Tickets for any bugs discovered within the software to our developer team ensuring they are resolved while… Show more • Planning marketing strategies for client’s social media presence and protecting their online reputation.• Supporting customers through online chat and video conference training sessions• Upselling customers through service to superior social media software packages to accommodate their needs.• Onboarding new clients and training them on how to use the software.• Raising Tickets for any bugs discovered within the software to our developer team ensuring they are resolved while keeping clients up to date.• Testing the rollout of new software features and bug fixes• Using Pendo to analyse customer's software usage Show less

Birmingham, United Kingdom

As a Digital Account Manager at Yell, I offer innovative media solutions to businesses, helping them to grow and transact with their customer base and showcase their products and services. I assist my customers over the phone using online demonstration software. I provide marketing solutions that include e-commerce, online, SEO, Mobile, Social Media and Websites.

Oldbury, West Midlands, United Kingdom

Birmingham, United Kingdom

Bachelor Of Science - Bs, Computer Science

Business, I.T, Maths A-Levels