Dynamic and results-driven professional with extensive experience in Business Development, Marketing, and Human Resources. As an Associate Senior Executive at Info Edge India Ltd., I have demonstrated a proven ability to drive client engagement, increase sales, and manage client delivery operations with a strategic approach. With a track record of enhancing client satisfaction and retention rates by 20%, and boosting paid user conversions by 30%, I am adept at handling key accounts, reducing churn rates, and maintaining high Net Promoter Scores (NPS).My career journey includes leading brand development initiatives as a Business Development Intern turned Team Leader at Super77, where I successfully increased brand visibility by 25% and managed a team of five. Additionally, my experience as an HR Intern at Triedge honed my skills in recruitment, training, and employee development.Equipped with an MBA in Human Resources from Graphic Era Hill University and a Bachelor of Commerce from Sardar Bhagat Singh College, I bring a strong educational foundation and practical expertise to the table. My key strengths include team collaboration, client interaction, problem-solving, and critical thinking. I am committed to leveraging my skills in a dynamic sales and client delivery role to contribute to organizational growth and success.Key Achievements:Increased client satisfaction and retention rates by 20% at Info Edge India Ltd.Achieved a 30% increase in paid user conversions and a 25% improvement in client retention.Successfully retained 95% of high-value clients through effective churn management strategies.Promoted to Team Leader at Super77 within two months, leading a team and increasing brand visibility by 25%.
