• Develop and manage payments product roadmap for Amazon Stores, Whole Foods Market and 3rd party Just Walk Out (JWO) customers.• Manage payments product backlog for Amazon Stores, Whole Foods Market and 3rd party Just Walk Out (JWO) customers.• Led feature/prioritization conversations with business and engineering teams.• Partner with QA teams for project testing and quick defect resolution.• Collaborate with other product and engineering teams within a large organization on project requests.• Manage intake process for external product and engineering teams project requests.Impacted by mass layoff

• Plan and prioritize product feature backlog and development for ACC's Inventory Management application, Leasing & Management application (Salesforce platform) and property websites digital applications.• Develop and groom detailed product feature specifications and ensure they’re clearly understood by the development teams and align with business expectations.• Asses value, develop cases, and prioritize features to ensure work aligns with ACC's product strategy.• Actively and successfully mitigate roadblocks impacting team completion of sprint work.• Collaborate with Scrum Master/Project Manager to lead the release planning and set expectations for delivery of new functionalities.• Routinely serve as the product ambassador, sharing knowledge and answering questions related to ACC products I'm responsible for.• Lead UAT exercises to ensure product features are in the best state before a production release.

• Gather and write specific and understandable user stories, functional/non-functional requirements• SME across multiple product teams within retail systems • Collaborate with enterprise architecture team to ensure proposed design and requirements align with overall system architecture • Assist in production incident analysis to help drive clarification/solutions for identified issue • Collaborate with test team during defect resolution to ensure accurate alignment with requirements • Align with retail system vendor team to ensure business and functional requirements fit current system architecture • Collaborate with change enablement team and operations team to create training documentation when stores are impacted• Collaborate with impacted Whole Foods Market and Amazon business teams to define UI/UX design• Drive user testing for defined UI/UX to ensure final product is exceptionalImpacted by mass layoff

• Routinely leading concurrent small, medium and large sized Marketing IT projects for physical store systems and digitial applications (jcp.com/jcp app/jcp rewards app). • Share learned knowledge of supported Marketing IT systems with other inquiring stakeholders• Gather and write specific and understandable business/functional requirements• Design informative business process flows/use cases • Timeline conscious defect resolution with testing team and other relevant stakeholders• Conduct efficient and effective project meetings with business partners, developers, testers, and third-party vendors• Coordinate business needs, technical inquiries, and other relevant questions with team members, other IT departments and third-party vendors • Problem solve production issues relating to team supported applications/integrations

• Fix issues relevant to office computers/network• Install new/updated software• Install new computer hardware• Implement Doctor’s specifications to create usable restorative and dental appliances• Make deadlines for patient delivery

• Worked with TIBCO Enterprise Software to monitor integrations being used by various department application development teams• Routinely accessed Linux servers using bash scripting• Tested and wrote monitoring rules with TIBCO HAWK software tool• Interacted with management and team members regarding project • Documented important notes and different updates made on project

• Problem solved issues that arose on a daily basis• Delegated various responsibilities to subordinates • Conducted detailed meetings with kitchen staff• Created specials and conversed with Executive Chef about day-to-day operations of Kitchen/Restaurant• Monitored daily inventory and ordering of food products • Conducted new menu item presentations with all restaurant and hotel management