Randhir Singh Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, In

Managing complete IT department operations and taking care of both IT infrastructure and ERP software development implementation.• Strategy & Planning for IT Projects to enhance business success.• Stakeholder Management to meet expectations of Directors.• Operational Management for complete IT Infrastructure & SAP HANA ERP Implementation across all corporate business departments.• IT Security & Policy Management to handle cyber security.• Vendor Management to negotiate best deals in favor of company.• People & Project Management for efficient team handling.• Knowledge & IT Training Management to enhance staff IT skills.• Web & eCommerce Management to enhance customer experience.• Digitalization & Social Media Management to engage CRM• Internal Datacenters, MPLS, VPN, Avaya, Polycom, VC, DC, AS, DS.• Product Application Development & architecture, API integrations,

Group IT Head for MAN INVESTMENTS LLC (minvestments.com) which is the Holding company of:Union Motors LLC - Automotive Company (unionmotors.com)MAN Consumers LLC - FMCG Company (manconsumers.com)Integrated Advance Solutions ( IT Solutions )Hospitality (Easy chain of Hotels) MBA - Project Management + BE in Commuter Science & Engineering.Oracle Fusion, Sales Cloud, ERP, Inventory, Warehouse, Procurement, Financials Project Management. KPI HRM, Manage Engine ITIL, Microsoft Dynamics, Sharepoint Sites, Team Groups, Document Management, Yammer, Power BI, Power Apps, Oracle Data Visualizer. Microsoft Dynamics, SAP S/4 HANA.IT Network Setups & Infrastructure Service Management, Windows Server 2012 R2, VMWare Central Server, Fortigate, CISCO, Aruba, D-Link, HP, Avaya, Call Center Setups, IP Telephony, Skype for Business, Microsoft 365 Cloud, Microsoft Azure, Private Cloud, Public Cloud.IT Strategy & PlanningAcquisition & DeploymentIT Operational ManagementStakeholder ManagementRelationship ManagementPeople & Project ManagementKnowledge ManagementWeb Management

• Administered staff as well as the overall IT Infrastructure Service Delivery (operations);• Implemented Microsoft Dynamics while identifying the IT needs of the business and managing securities in ERP environment.• Formulated IT strategies and roadmaps for the business, obtained approvals for IT revenue, capital and manpower budgets based on corporate guidelines.• Digital Business Process for Custom Product Design based on Customers requirement on Mobile Apps, Online & Retail Store ERP Systems.• Customer Request, Approval, Vendor Raw Materials, manufacturing & all different ERP Systems Integrated to Function as one ERP System.• Facilitated implementation of IT projects within time and budget while ensuring value and user satisfaction.• Managed annual expense and capital expenditure budget for IT• Extended support in managing IT infrastructure (storage, computing, network & security).

▪ Project In-charge for the entire BOOM TV Technical DOOH Project at Tamil Nadu.▪ Digital Media Content Creation using 3D CAD, Maya, V-Ray, Adobe & CorelDRAW Software.▪ Managed technical team of more than 200 staff during Boom TV project. Worked on SaaS Model▪ Worked closely with Sales team and providing training and guidance to handle technical customers.▪ Implemented SAP Sales, HR, & Finance Module of ERP. Digital marketing, VOIP, Audio & Video Conference Setups.▪ Handled digital content management, evaluation, and implementation at Boom TV Project▪ Implemented backend server management for content distribution across 10,000 digital screens▪ Provided technical expertise and handled Airtel’s Digital Internet kiosk project at Mumbai Airports.▪ Worked on Nokia project to install Mobile banking software’s on data cards for remote locations.▪ Worked with policy & tender ordering process for Commonwealth Games and Security implementation projects and handled the same by coordinating across various internal & external vendors for PAN India Locations.

Managing, Leading & guiding the technical team to perform their work efficiently.▪ Monitoring their work & performance and evaluating the same.▪ Installation, custom configuration, and extensive troubleshooting for a wide range of networking equipment ranging from enterprise products for high-end client setups, mid-range and SOHO products. Also contributing towards interactive customer service experience to end users using Digital Home solutions by providing networking consultation to IT Managers w.r.t complex network design & connectivity scenarios.▪ Supporting Tally financial systems & salesforce cloud CRM applications.▪ Worked on Wireless Access Points (AP), Wireless Router’s (DI, DSL), Wireless PCI, USB, PCMCIA adapter’s, Print Server’s (DP), Media Converters, IP Surveillance camera’s (DCS), Power Over Ethernet adapters, Network Bridges or hubs, Wireless media players (DSM), Network Storage Devices (DNS), Wireless Network Storage Device, KVM7Switches IEEE 802.11 A, B, G and N-Series of Wireless devices.▪ Testing of various D-Link Products for compliance with the features and technologies.▪ Extensive knowledge and practical exposure to wireless technology including support on providing advanced wireless security measures.▪ Managing issues related to both wired as well as wireless configuration. Configuring firewall for security as well as assisting them with integration of products from multiple vendors. (Configuring web server, ftp server, videoconferencing devices, VOIP phones etc behind the router). Assisting customers in security related issues (MAC & IP address filtering as well as WPA, 802.1X & WEP) with both wired & wireless products. Configuring devices that support video over IP using h323 protocol.▪ Coordinating with the product team to ensure latest product updates (e.g.: - new firmware release, new features add, bugs rectified etc.).