Randi Jackson Email & Phone Number

US

US

Burbank, CA, US

Worked seamlessly with Head of Talent Relations to coordinate up to 170 talent gifts worldwide weekly, taking initiative to ensure confidentiality was maintained, all recipient details were correct for successful delivery, and budgets were correctly utilized. Strategically read and assessed scripts for projects in development in order to assist in curating.

Burbank, CA, US

Provided customer service support to WarnerMedia group employees (eg. WB, HBO, Otter, et. al) primarily over the phone and by email, recording and managing cases in ServiceNow and performing a range of associated administrative tasks. Handled up to 34 cases daily with professionalism and confidentiality, efficiently resolving or escalating cases as.

Burbank, CA, US

Supported the VP of Mastering and the entire Mastering Department at Warner Bros., including heavy phones, calendar scheduling, pandemic transition support, and more, during a high-pressure push leading up to and following the launch of HBO Max. Created high-level meeting PowerPoint decks, team infographics, and more, providing artistic support and a.

GB

Reported directly to the Executive Director of Special Events, maintaining adaptability and flexibility to assist as needed. Handled event calendars, drafted correspondence, and managed invitations and RSVPs. Assisted with food orders and event setup and breakdown. Provided artistic support and a graphic-design perspective for event invitations, company.

GB

Greeted and screened all visitors with a welcoming demeanor. Ensured that all guests were ushered to the correct place and cared for. Answered the phone, directed calls, took and relayed messages, and validated parking. Managed reservations and helped solve conflicts for shared conference rooms. Liaised with building management for facility requests..

Processed up to 15 loan files simultaneously with a 100% success rate for all deadlines, including those critical and federally enforced. Handled customer questions and applications in a pleasant, caring manner. Maintained stringent procedures and complied with detailed federal policies in a high-stress environment.

Personally liaised between CEO, talent, and clients. Booked all talent travel. Negotiated legal contracts and honorariums. Composed, managed, and recorded invoices and check requests for all honorariums. Advanced and monitored multiple events simultaneously, including drawing up and overseeing contracts, issuing and filing invoices, tracking payment plans.