Randi Moscoe Email & Phone Number

Pacific Northwest

platform concentrating on energy transition and decarbonization activities. We are focused on developing, building, and owning utility-scale sustainable infrastructure in the United States.

Portland, Oregon Area

Portland General Electric - Programs: Community Solar, Residential EV Charging, Business EV Charging, daily incident management, Peak Time Rebates. Identify and refine business requirements in order to implement solutions in support of business goals for implementation of new programs and improved customer journey in the utility industry. Provide process flow and use case diagrams. Work with multiple levels of stakeholders including IT solution architects, InfoSec, business development teams, external parties, vendors. Evaluate options for internal and external solutions. Identify commonality between programs in support of creating enterprise solutioning (common features and goals). Identify data requirements including data templates. Identify Users and Customer Journey for determining business process flow and implementation solutions. Process improvement: IT Intake.

Portland, Oregon Area

Cambia Healthcare - Requirements gathering and definition for full scale public web application for health care industry including identifying business rules, contract definition, content strategy and usability expectations. Coordinate with UX design and Content teams to ensure meeting the requirement of contract and customer expectation. Detail features for agile development team implementation including quality acceptance test criteria. Create cross walk of data elements to assist QA and UAT testing and ensure requirements are met; Maintain contract traceability documentation; identify and help to resolve scope creep.

Portland, Oregon Area

Act as key customer interface/PM/PO. Interview stakeholders and SMEs regarding architecture and business processes. Create flow diagrams, use cases. Build and groom backlog including epics & features based on identified milestones. Research current technology (serverless framework, AWS) and provide assessment of current state, recommendations for future. Review impact of trouble tickets and determine improved processing and priority assignment. Create workflow in Freshservice to support assignments. Team consists of remote customers and off shore development team. Report to executive team on progress of project.

Tualatin, Or

Project1: Retirement of obsolete print design software (CSF Designer), integration of bills and letters into new print design software (HP Exstream), data mapping, defining conditional data rules and logic thru use of .csv and .xml files, review of .afp files output; Project2: Retire obsolete customer service software (Banner) and convert to new Customer Care and Billing software (Oracle) – emphasis on customer printed communications and billing. Define business requirements; data mapping, create rules for consuming new data, provide input to and direct from RTM. Create stories, acceptance test criteria and use cases; create and execute test plans (ALM), create user training materials.

Portland, Oregon Area

Projects: Learning Statement Management, Oral Reading Fluency, College Career Readiness Reporting. Sr. Business Analyst in a dynamic, Agile environment. Conduct elicitations, storyboarding, collaborate with stakeholders and subject matter experts to determine requirements for software development and process improvements. Create flow diagrams, wire frames and other visual artifacts. Create use case and user stories for consumption by the product engineering and quality teams. Participate in scrum planning, Product Backlog grooming and daily stand up meetings. Use Target Process for sprint planning and product backlog. Mentoring junior BA.

Portland, Oregon Area

Projects: Slice Computing Application, Customer Portal, FRED, EECR/NED Conducted interviews regarding future and existing software and business practices to determine requirements for new in-house software development. Using SDLC, Contour, HP Quality Center, ALM and best of IIBA Book of Knowledge practices I documented requirements, created artifacts including SRS, Use Cases, User Stories, Test Cases, Wireframe and Mock-ups. Worked within Project and Product teams to determine priorities and establish sprint activities. Used waterfall, agile and blended agile approaches. Interacted with development team and data modelers to determine data requirements and data relationships. Coordinated User Training of new applications (Train the Trainer) including creating Help Guides and User Guides. Interact with both internal and external stakeholders through the development process to ensure iterations of the application continue to meet expectations and project scope.

Portland, Oregon Area

Implementation of Oracle Manufacturing applications v12.0.6 including development of business requirements for implementation and process improvements as client moved into a Flow Manufacturing environment. Constructed complicated bills of material for determining appropriate costs of material and inventory control, provide mapping of legacy data to new application, configure application in support of new and upgrade implementations.

City Of Industry, California

Provide definition, testing, training, implementation, and support of system requirements and users. Review, evaluate, and document customizations (reporting, forms, procedures). Business Process analysis to improve use of the system and departmental procedures. Leverage knowledge of data base tables to provide queries, data mapping, and technical solutions. Manage Oracle Applications Development and Order Fulfillment teams. Support post go-live, Oracle Applications 11.5.10.2 – full E-Business Suite. Create training guides, User help guides.

Greater Los Angeles Area

Six Full life cycle implementations of Oracle Applications ERP Solutions (releases 11.5, thru 11.5.10.2) specializing in Supply Chain (Purchasing, MRP, Outside Processing, Manufacturing, Shipping, Inventory Control) and Warehouse Management including team lead on 4 projects; post go live support; pre-sales support evaluating current systems and future needs to determine fit, implementation of new configuration in support of defined business requirements. Using PL/SQL queries and knowledge of data base tables, provide queries, data mapping, and assist with technical solutions. Clients and project specifics available upon request. Train the Trainer before go-live to ensure smooth start up.

Liberal Arts

Cpim