Randi Thompson Email & Phone Number

Kent, Wa, Us

Oversee the end-to-end management for short-term and long-term rental properties. Ensure seamless guest experiences with optimal communication and property performance. Providing customer service by promptly addressing customer inquiries (Check-In/Out Process). Coordinating cleaning, repairs and regular inspections to maintain peak condition. Streamlining process sucha s calendar management, inventory control and vendor coordination.

Coordinate and manage tournament schedules, ensuring efficient use of facilities and resources provided. Oversee the registration process, payments/invoices and actively monitor team registrations. Managed 50-100 current accounts weekly, along with prospecting new clients to for potential contracts.Delegate responsibilities/manage a team of staff and interns, providing guidance and support as needed. Develop and manage budgets for each tournament, ensuring cost effectiveness and profitability. Cultivated strong relationships with key stakeholders including schools, event centers, sponsors, and local organizations. Facilitated third-party vendor relationships in the media and product sector; This includes contract negotiations, on-site setup, and hospitality throughout their experience.

Generated 60+ daily sales calls to leads using a CRM database. January 2023 Traveled to Las Vegas, NV and Houston, TX to help operate and manage teams at NCAA Certified events. Sparked participation rates for the National Basketball Championship amongst 600+ teams in the Nation. Assisted buyers in the registration process of the National tournament on-site and via phone, SMS, and email. Communicate directly with customers, gain on-site experience and assist with market research. Provide assistance within the marketing department, operations, and sales to assist with organizing events.

Phoenix, Az, Us

Managed and directed incoming and outgoing rental traffic to optimize fleet utilization, reduce wait times, and enhance overall operational efficiency. Addressed and resolved customer issues and complaints promptly, leveraging strong problem-solving skills to maintain high customer satisfaction levels. Provided customer service updates and acknowledged customer inquiries. Coordinated groups within the local community to find potentially interested parties in group sales.

Denton, Tx, Us

Women's Basketball Player at the University of North Texas. Ability to effectively manage time between the demands of academics and Division l sports. Exhibit leadership, teamwork and the ability to adapt to constructive criticism.