Randi B. Email & Phone Number

United States

Just a stay at home mom for now.

Mountain Home, Idaho, United States

Mountain Home, Idaho, United States

Animal Welfare League of Elmore County Inc did a name change to Pawsitivity Rescue Inc.

Garden City, Idaho

Objective:To obtain a position commensurate with my work experience and education that provides challenging opportunities for professional growth in a team oriented work environment where I can utilize my experience.

Boise, Idaho Area

Taking inbound calls helping consumers with their bank accounts such as balance inquiries, payments, transfers, and account options. Helping customers get into their online bank accounts, set up security, and alerts about balances. Also helping with financial health for their future. Had to leave employment due to health issues after an emergency appendectomy. Have since started school full time through Colorado State University Global Online.

Boise, Idaho Area

I took inbound calls helping customers with billing questions, troubleshooting, submitting trouble tickets, and adding/ removing services. Left employment to work for Wells Fargo.

Boise, Idaho Area

I have held many positions here at Conduent. I have done tech support, coaching, training, and customer care. I moved positions based on the needs of the company spending a year in tech support, a year as a Trainer, and the rest of the time between customer care and coaching. Left employment to work for DXC.

While working for Labor Ready as a Temp I was quickly hired on to American Cleaning Service Co. My job was to clean the suites, kitchens, mopping, and wiping down different areas according to the tenant wishes. Left employment to work for Xerox.

Boise, Idaho Area

I worked as a seasonal contract employee the inbound call center taking calls from individuals/ families searching for MarketPlace Health Insurance resulting from the federally mandated Affordable Care Act. Employment ended seasonally. Left to continue my education with Southern New Hampshire University Online full time.

Mountain Home, Idaho

While employed with Pioneer FCU I took inbound calls for general account information, accessing online account, opening new accounts, closing accounts, and processing loan applications/ payments. This included general filing and other office related needs. Left employment due to a family medical situation and I also moved back to Boise at that time.

Boise, Idaho Area

Answering inbound calls about AT&T wireless devices and billing questions. Verifying issues, resolving concerns, addressing ongoing problems, and correcting billing errors. Making adjustments to billing costs, lowering billing cots, addressing device support questions. Left employment to move to Mountain Home and work for Pioneer Federal Credit Union.

Meridian, Idaho

Answered inbound calls from Sears Credit Card Holders. Resoled customer’s questions and complaints to their satisfaction. Collected and applied payments to client accounts.Left Employment to attend Brown Mackie College full time.

Boise, Idaho Area

As a cashier I had to accurately scan purchases for customer transactions. I worked in Men’s Apparel as well, maintained product display and inventory, provide customer service. I also worked as a receptionist, answering incoming calls and routed the calls to the proper departments. I also spent 6 months as a Store Remodel Assistance, where I mapped out new store displays for employees, organized store by applying labels, color coding, and distributed break down and set-up information to staff. Left employment to work for CitiCorp.

Bachelor'S Degree, Organizational Leadership With A Specialization In Nonprofits, In Progress

Bachelor'S In Accounting, Accounting, 2.6

Was not able to complete due to the need to more than full time to support myself was more important.

Associate Of Arts - Aa, Accounting, 2.9

High School Diploma, Yearbook, 3.0

Activities and Societies: I spent time as teacher aids, Journalism, Newspaper Class creating the school newspaper, I participated.