Randi Derby

Randi Derby Email and Phone Number

Customer Service/Call Center Specialist
Randi Derby's Location
Sun Valley, Nevada, United States, United States
Randi Derby's Contact Details

Randi Derby personal email

n/a
About Randi Derby

Randi Derby is a Customer Service/Call Center Specialist.

Randi Derby's Current Company Details

Customer Service/Call Center Specialist
Randi Derby Work Experience Details
  • Wells Fargo Bank, Na
    Phone Banker Ll
    Wells Fargo Bank, Na 2006 - 2014
    Reno, Nv.
    Responsible for taking 80-110 calls a day in a timely manner on a recorded line, troubleshoot accounts with customers, use internal computer systems to find correct information to answer customer questions/concerns, file fraud claims, place stop payment orders, process check orders, adhere to all scripting/branding policies, recommend/services beneficial to customer and transfer customer to appropriate department for assistance, issue refunds for incorrect charges,
    View
  • Orc International
    Market Researcher
    Orc International Jun 2004 - Jul 2006
    Reno, Nv,
    Take in coming calls from an auto-dialer and conduct surveys and collect data from willing participants.
    View
  • Nail'S Etc.
    Nail Technician - (Owner)
    Nail'S Etc. Jun 1994 - May 2006
    Sun Valley, Nv.
    Meet and greet clients as they enter salon. Scheduling for a busy salon, stylists and other nail tech's. Perform services on clients according to Nevada State board laws. Sanitize workstation and implements used. Retail sales, ordering and inventory. Customer service and retention.
  • Smith'S Food And Drug
    Floral Department Manager/Cashier
    Smith'S Food And Drug Aug 2004 - Dec 2005
    Sparks, Nv.
    Maintain clean and organized floral department. Fill customized and special order floral arrangements. Retail sales, ordering for department, and inventory. Front end cashiering duties. Customer service and satisfaction. Quality control of inventory. Seasonal department displays.
  • Future Fun Unlimited
    Retail Sales Consultant/Party Planner
    Future Fun Unlimited Jun 2002 - Jun 2005
    Sun Valley, Nv.
    Retail sales, ordering and inventory. Order fulfillment and processing. Customer satisfaction. Party hostess recruitment and planner.

Randi Derby Skills

Superior Customer Service In Bound Call Center Inventory Management Quality Control Retail Dept Manager Computer Skills Multi Line Phones Customer Retention Cashiering 10 Key Credit Card Transaction Processing Retail Product Ordering Cash Register Reconcilliation Troubleshooting Bank Account Information Place Stop Payment Orders On Bank Accounts File Fraud Claims On Bank Accounts Process Check Order Requests On Bank Accounts Retail Product Pricing Recommend Products/services Beneficial To My Banking Customers Banking Product Knowledge People Skills Self Motivated Creative Solutions Communication Skills Sanitation Of Work Station Cleanliness Of Retail Department Customer Satisfaction Retail Sales Teamwork Leadership Event Planning Customer Service Time Management Recruiting Presentations Social Networking Customer Experience Data Entry

Randi Derby Education Details

  • Platform 2 Employment
    Platform 2 Employment
  • Northern Nevada Beauty Academy
    Northern Nevada Beauty Academy
    A
  • Sparks High School
    Sparks High School
    All/General Studies
  • T.M.C.C.
    T.M.C.C.
    Core Curriculum. Nursing Pre-Requisites.

Frequently Asked Questions about Randi Derby

What is Randi Derby's role at the current company?

Randi Derby's current role is Customer Service/Call Center Specialist.

What is Randi Derby's email address?

Randi Derby's email address is ra****@****rgo.com

What schools did Randi Derby attend?

Randi Derby attended Platform 2 Employment, Northern Nevada Beauty Academy, Sparks High School, T.m.c.c..

What are some of Randi Derby's interests?

Randi Derby has interest in Animal Welfare, Social Services, Children, Arts And Culture.

What skills is Randi Derby known for?

Randi Derby has skills like Superior Customer Service, In Bound Call Center, Inventory Management, Quality Control, Retail Dept Manager, Computer Skills, Multi Line Phones, Customer Retention, Cashiering, 10 Key, Credit Card Transaction Processing, Retail Product Ordering.

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