Randi Hernandez Email & Phone Number

New York, Ny, Us

Responsible for Scrum Master duties by ensuring the Response team is prepared for andmeeting the agile deadlines, user story submissions, and acts as an advocate to prioritize Response team requirements as well as acting liaison between development planning and Response team.• Responsible for utilizing agile scrum skills to lead, organize and solve problems as they arise during 14 day sprints to ensure product delivery to ensure goals are met• Maintain operational oversight of… Show more Responsible for Scrum Master duties by ensuring the Response team is prepared for andmeeting the agile deadlines, user story submissions, and acts as an advocate to prioritize Response team requirements as well as acting liaison between development planning and Response team.• Responsible for utilizing agile scrum skills to lead, organize and solve problems as they arise during 14 day sprints to ensure product delivery to ensure goals are met• Maintain operational oversight of all three shifts user stories and agile needs and setup bi-weekly sprints• Facilitated all agile ceremonies and highlighted current project status, updates, and drove closure for actionitems• Managed and tracked upcoming projects utilizing the agile methodology (sprint planning, backloggrooming, writing user stories, remove blockers) while collaborating with management• Identified and mitigated challenges found in any current processes and provided solution-based feedback• Cultivated and advocated for a collaborative team effort to maximize workflow efficiency• Naturally and genuinely consider various viewpoints and perspectives from all team members to meetquarterly goals Show less

Englewood Cliffs, New Jersey

Englewood Cliffs, Nj

• Installed and upgraded 30+ printers throughout entire organization• Proficiently reimaged returned laptops/desktops for future client utilization• Assisted in a 40+ person workstation setup within the organization• Gained general IT knowledge in a real working business environment by observing mentors in action

Jersey City, Nj

• Performed trouble shooting, system upgrades, parts replacement, and basic deployments & repair on client systems in remote locations• Efficiently replaced multiple hardware such as scanners, printers, and fax machines• Identified potential issues that could adversely impact end user experience and followed through on action steps• Handled vital patient information through secure eClinical Works software

Fort Lewis, Wa

• Monitored data systems network across multiple system users and departments to ensure network availability• Verified and computed coordinates of equipment location to generate detailed databases• Assisted in network analysis, planning, and coordination between network and data communications • Executed satisfactory security measures over networks to prevent highly classified information from being compromised in a fast paced environment• Configured, monitored, and maintained… Show more • Monitored data systems network across multiple system users and departments to ensure network availability• Verified and computed coordinates of equipment location to generate detailed databases• Assisted in network analysis, planning, and coordination between network and data communications • Executed satisfactory security measures over networks to prevent highly classified information from being compromised in a fast paced environment• Configured, monitored, and maintained email applications by including/utilizing virus protection software• Diagnosed and resolved hardware, software, or other network and system problems, replacing defective components when necessary• Computed initialization data and generated data base information for data systems• Performed computer operations including the establishment of communication between system users , conducted risk assessments, and administered proper maintenance of assignment records Show less

Master Of Science (M.S.), Computer And Information Systems

Bachelor Of Science (B.S.), Information Technology