Risk Management Assistant Manager
CurrentPerforms supervisory responsibilities, investigate accidents, claims of damaged equipment and freight while liaising with customers, law enforcement, vendors, and other departments within the company. Interview, hire, on-board, train, schedule and assign work, appraise performance, discipline staff, and resolve problems when necessary.Risk Management Call Center that now fields as many as 125,000 inbound phone calls per year and saves the company millions of dollars annually over the previous system through improved efficiency as it was formerly two departments now merged into one.Saved the company both time and money through the automation of various procedures previously done manually.