Randi S.
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Randi S. Email & Phone Number

Academic and Research IT Support Engineer Sr at Georgia Institute of Technology
Location: Atlanta, Georgia, United States 7 work roles 4 schools
1 work email found @gatech.edu LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email r****@gatech.edu
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Role
Academic and Research IT Support Engineer Sr
Location
Atlanta, Georgia, United States

Who is Randi S.? Overview

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Quick answer

Randi S. is listed as Academic and Research IT Support Engineer Sr at Georgia Institute of Technology, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at gatech.edu and a matched LinkedIn profile for Randi S..

Randi S. previously worked as Academic & Research IT Support Engineer Sr at Georgia Institute Of Technology and IT Professional II - George W. Woodruff School of Mechanical Engineering at Georgia Institute Of Technology. Randi S. holds Bachelor'S Degree, Information Technology (Bachelor’S) from Southern Polytechnic State University.

Company email context

Email format at Georgia Institute of Technology

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*@gatech.edu
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Profile bio

About Randi S.

I am passionate about the intersection of technology and education. With 6 years of experience in IT within a university environment, I specialize in supporting research, academic, and administrative functions through innovative technology solutions.I am committed to fostering a collaborative and supportive environment where technology enhances learning and research capabilities.

Listed skills include Powerpoint, Adobe, Active Directory, Computer Hardware, and 21 others.

Current workplace

Randi S.'s current company

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Georgia Institute of Technology
Georgia Institute Of Technology
Academic and Research IT Support Engineer Sr
Atlanta, GA, US
AeroLeads page
7 roles

Randi S. work experience

A career timeline built from the work history available for this profile.

It Professional Ii - George W. Woodruff School Of Mechanical Engineering

Atlanta

Active Directory and Group Policy managementWyse upgrade and maintenance Procurement of hardware and softwareInstall, maintain and upgrade workstation and peripheral hardware and software.Analyze and resolve complex workstation, application and server related problems.Update desktop software/applicationsMaintain documentation on installed.

Apr 2018 - Nov 2019

Csr

  • Service hardware and software for customer Teradata equipment
  • Communicate with customers regarding any issues they are currently having
  • Work with Linux systems to ensure system availability
  • Perform hardware replacements and software changes
  • Use Oracle ERP to maintain parts and orders
  • Achieve system availability at 99.99% for all systems
Jul 2015 - Apr 2018

Help Desk Specialist

Norcross, Georgia

  • Receive and respond to customer hardware and software request through e-mail, phone, and walk-ins
  • Resolve customer issues regarding hardware and software issues and gather information to process help desk tickets.
  • Maintain hardware and software inventory and coordinate the removal and disposal of old equipment
  • Complete basic hardware and software request such as, work station movies, configuring, installing, and optimizing software. As well as printer issues, tablet and phone issues, and work station connection issues.
  • Reset, unlock, create accounts in AD, DataMagine, and AS400
  • Troubleshoot basic printer issues and replace toner
Aug 2014 - Jul 2015

Help Desk Analyst

Tucker, Georgia

  • Receive and respond to customer calls, walk-ins, and emails related to IT issues
  • Process all requests through Help Desk ticketing software
  • Maintain hardware and software inventory and coordinate the removal and disposal of old equipment
  • Reimage and set up old and reusable equipment for further use
  • Complete basic request for installing, configuring, and optimizing software and hardware.
  • Complete request to troubleshoot printer and fax connection issues
Dec 2012 - Aug 2014

Secretary

Quality Inn

Adairsville, GA

  • Assist guests by helping them configure wireless networks
  • Utilize Choice Advantage Database to complete reservations and various business functions
  • Serve as hotel representative and work with guests to ensure a pleasant stay
May 2008 - Dec 2012
4 education records

Randi S. education

Bachelor'S Degree, Information Technology (Bachelor’S)

Southern Polytechnic State University

Concentration in Health Information Technology

Technical Diploma, Health Services/Allied Health/Health Sciences, General

Calhoun High School

Activities and Societies: Marching BandBusiness award, Accounting award, Health care assistant award

FAQ

Frequently asked questions about Randi S.

Quick answers generated from the profile data available on this page.

What company does Randi S. work for?

Randi S. works for Georgia Institute of Technology.

What is Randi S.'s role at Georgia Institute of Technology?

Randi S. is listed as Academic and Research IT Support Engineer Sr at Georgia Institute of Technology.

What is Randi S.'s email address?

AeroLeads has found 1 work email signal at @gatech.edu for Randi S. at Georgia Institute of Technology.

Where is Randi S. based?

Randi S. is based in Atlanta, Georgia, United States while working with Georgia Institute of Technology.

What companies has Randi S. worked for?

Randi S. has worked for Georgia Institute Of Technology, Teradata, Phoenix Metals, Georgia System Operations Corporation, and Quality Inn.

How can I contact Randi S.?

You can use AeroLeads to view verified contact signals for Randi S. at Georgia Institute of Technology, including work email, phone, and LinkedIn data when available.

What schools did Randi S. attend?

Randi S. holds Bachelor'S Degree, Information Technology (Bachelor’S) from Southern Polytechnic State University.

What skills is Randi S. known for?

Randi S. is listed with skills including Powerpoint, Adobe, Active Directory, Computer Hardware, Retail, Windows, Software Installation, and Mac Os X.

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