Chris Randolph Email and Phone Number
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Accomplished, relationship-focused account and customer success leader with a track record of cultivating high-performing teams and creating sustainable growth opportunities, guiding cross-functional business units to create authentic connections and inspire action and meaningful change. Dedicated, disciplined & high achieving, consistently promoted based on performance and impact, passionate about aligning vision, strategy, technology, talent, and culture to continuously win the hearts & minds of customers.CORE COMPETENCIES:CUSTOMER GROWTH STRATEGY Trust Building • GTM Strategy • Customer Goal Mapping & Alignment • Value & Opportunity Acceleration • Contract Negotiation • Results Driven Brand Steward INSIGHT-DRIVEN DECISIONMAKINGAnalytics & Optimization • Research & Industry Trends • Competitive Analysis • Conflict Resolution • Community, Team and KPI Driver • Critical ThinkerBUSINESS OPERATIONSBudget Management • Strategic Planning • Process Optimization • Project Leadership • Risk Management • Forecasting • Systems Implementation STRATEGIC RELATIONSHIP BUILDINGTeam & Culture Building • Mentoring • Stakeholder Steering & Guidance • Navigating Matrixed Organizations • Partnerships & Alliance Builder • Client Stewardship & Development
Mindbody
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Strategic Account Client PartnerMindbody Jan 2022 - PresentUnited States -
Senior Strategic Account ManagerMindbody Feb 2021 - Jan 2022United StatesPromoted from within to lead and grow some of the largest strategic enterprise accounts – taking a large-scale portfolio and exceeding 2021 growth targets by 120%, while guiding customers through industry downturn and uncertainty. • Customer lead and advocate for top revenue-driving clientele – working cross-functionally with product leaders and business stakeholders to ensure key needs are prioritized in product roadmaps and customer sentiment is clear and strategically infused… Show more Promoted from within to lead and grow some of the largest strategic enterprise accounts – taking a large-scale portfolio and exceeding 2021 growth targets by 120%, while guiding customers through industry downturn and uncertainty. • Customer lead and advocate for top revenue-driving clientele – working cross-functionally with product leaders and business stakeholders to ensure key needs are prioritized in product roadmaps and customer sentiment is clear and strategically infused, maintaining high satisfaction. Show less -
Strategic Account ManagerMindbody Oct 2019 - Feb 2021San Luis Obispo, CaliforniaHand-picked by leadership based on success on the Mid-Market team to join the exclusive high performing SAM group – responsible for growing and maintaining the top 1-5% of Mindbody enterprise customers.• Supported and maintained portfolio over 100% as industry shuttered – steering brands to realign their offering to virtual strategies during COVID-19 to ensure business continuity & maintain revenue streams.• Partnered with engineering to build features key in client retention –… Show more Hand-picked by leadership based on success on the Mid-Market team to join the exclusive high performing SAM group – responsible for growing and maintaining the top 1-5% of Mindbody enterprise customers.• Supported and maintained portfolio over 100% as industry shuttered – steering brands to realign their offering to virtual strategies during COVID-19 to ensure business continuity & maintain revenue streams.• Partnered with engineering to build features key in client retention – negotiating contract terms and executing multi-year commitments to exceed quota consistently. Show less -
Mid-Market Account ManagerMindbody, Inc. Apr 2018 - Oct 2019San Luis Obispo, CaliforniaSelected by senior leadership based on previous performance to join the newly created mid-market function – growing the top 5-15% of multi-location customers at 132% to quota and earning President’s Club recognition in the process.• Used deep technical product and industry knowledge to increase average revenue per subscriber – by focusing on finding the right product fit for the right customer at the right time and recommending solutions that fostered greater customer satisfaction. -
Senior Account Development SpecialistMindbody, Inc. Mar 2017 - Mar 2018San Luis Obispo, CaliforniaPromoted based on performance and charged with finding key product and partner upsell opportunities, using deep industry expertise and vast knowledge of customer behavior – growing revenue per subscriber and exceeding targets consistently while maintaining high ranks on the team leader board. -
Account Development SpecialistMindbody, Inc. Dec 2016 - Feb 2017San Luis Obispo, California AreaReferred by a colleague for team fit and skills in relationship building – quickly exceeding quotas within 3 months of joining the team. -
Direct Sales I & IiMindbody, Inc. Mar 2016 - Dec 2016Referred by a prior customer to join the high-growth Mindbody organization in direct sales – quickly finding success, then becoming a team leader and helping to train others on strategy and process.• Creatively prospected to generate and research new leads, making outbound calls and building rapport with clear value add communication, scaling with digital automated tooling. -
Brand RepresentationSports + Lifestyle Unlimited Jan 2010 - Jan 2016Greater Los Angeles AreaBrand representation for various clients in print and video advertising. -
Clinic DirectorSlo Wellness Center Sep 2012 - Oct 2015San Luis Obispo, California AreaRecruited into the fast-paced, high volume wellness clinic as a key member of the leadership team – developing and leading growth strategy, managing business operations, leading a dynamic team and boosting client relationships. • Built and led all marketing and partnership efforts including digital, video, email, social & event marketing – leading to a sustainable 100 patient per day client load and high customer satisfaction.• Stepped up as a force for revenue creation &… Show more Recruited into the fast-paced, high volume wellness clinic as a key member of the leadership team – developing and leading growth strategy, managing business operations, leading a dynamic team and boosting client relationships. • Built and led all marketing and partnership efforts including digital, video, email, social & event marketing – leading to a sustainable 100 patient per day client load and high customer satisfaction.• Stepped up as a force for revenue creation & diversification – implementing government EHR programs and transitioning part of the insurance-based practice to cash, increasing revenue by an additional six figures over the span of two years.• Orchestrated business operations including risk management, conflict resolution, contract negotiation, team & practice management including insurance contracting, credentialing, and coordination with insurance companies and Medicare. Show less -
Volunteer Assistant Track CoachCalifornia Polytechnic State University Mar 2009 - Jun 2012San Luis Obispo, California AreaRecruited by head track coach Jack Hoyt to support student-athletes in multi-event track and field, creating training programs, providing mentorship and technical event skill support – helping athletes reach their competition goals. -
Professional Decathlete - Team UsaUsa Track & Field 2006 - 2012Professional Decathlete competing for Team USA internationallyCompeted in 5 USA National Championships and the 2008 and 2012 Olympic TrailsNCAA Decathlon Champion in 2005 and 200664th American in history to score over 8,000 points in Decathlon Academic All-American AthleteNCAA Field Athlete of the year -
Chiropractic AssistantSlo Wellness Center Jul 2008 - Mar 2011San Luis Obispo, California AreaJoined the group as a former SLO Wellness sponsored athlete to assist in clinic operations, manage doctor schedules, and communicate with patients – staying calm under pressure in a fast-paced environment while providing top-tier patient care. • Provided assistance for all doctors on patient management and therapies for 80-100 patients a day• Communicated scheduling, insurance billing, and doctor requests to patients and co-workers• Assisted in company outreach… Show more Joined the group as a former SLO Wellness sponsored athlete to assist in clinic operations, manage doctor schedules, and communicate with patients – staying calm under pressure in a fast-paced environment while providing top-tier patient care. • Provided assistance for all doctors on patient management and therapies for 80-100 patients a day• Communicated scheduling, insurance billing, and doctor requests to patients and co-workers• Assisted in company outreach opportunities• Modeled positive relationships with patients and staff Show less -
Assistant Track And Field CoachSeattle Pacific University Jun 2006 - Mar 2008Handpicked as a former scholar-athlete to aid in the growth of the track and field program, managing fifty athletes through their season of competition, travel, and academic development.• Recruited, mentored, and retained top talent, building a framework to help athletes excel in both the classroom and on the track.
Chris Randolph Skills
Chris Randolph Education Details
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Psychology And Communications
Frequently Asked Questions about Chris Randolph
What company does Chris Randolph work for?
Chris Randolph works for Mindbody
What is Chris Randolph's role at the current company?
Chris Randolph's current role is Strategic Relationship Builder | Customer Centric Advocate | Results Driven Growth Strategist.
What is Chris Randolph's email address?
Chris Randolph's email address is ch****@****ine.com
What is Chris Randolph's direct phone number?
Chris Randolph's direct phone number is +130371*****
What schools did Chris Randolph attend?
Chris Randolph attended Seattle Pacific University.
What skills is Chris Randolph known for?
Chris Randolph has skills like Sports, Public Speaking, Social Media, Athletics, Customer Service, Marketing, Management, Fitness, Coaching, Event Planning, Social Networking, Strength Training.
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