Alhambra RV Park515 State Highway 282Clancy, MT 59634-9531http://www.alhambrarvpark.com

• Visionary of Kohl’s integrated retail program implementing global inventory real time access, in store and alternative fulfillment options for ecommerce and ship from store logistics.• Primary stakeholder in UI design, customer experience management and new product development.• Participated in a major ATG platform migration with team leadership of Akamai (content aggregation) and Performics (SEO) integration. Responsible for all caching and traffic management policies between datacenters and 3rd party integrators.

• Responsible for post-order customer experience on sears.com, kmart.com and numerous other e-commerce websites associated with Sears Holdings Corporation• Definition, acquisition, measurement and maintenance of e-commerce based metrics for the purpose of maintaining and growing Sears Holdings Corporation $2 billion annual revenue in online sales• Project management and program conception of enhancement, efficiencies, and general experience improvements for the purposes of increasing sales volume and revenue

• Conceptual design of new products and ideas based on market demand and emerging technologies.• Monthly aggregate reporting of market trends based on data research through sources such as NPD, Display Search, and Display Monitor.• External communication and relationship management with Portrait’s numerous clients in China, Japan, Korea, Europe and North America.• Responsible for ecommerce sales and strategic marketing• Direct responsibility for QA and support teams and indirect management of engineering team.• Initiated Portrait’s business in laptops by working with LG Displays and ST Micro to create a high-end workstation HP laptop with a special wide gamut display used by Dreamworks and other high profile content creators. Laptop software licensing has become 35% of Portrait’s revenue.

• Designed and configured a data center for complete ISP operations including DNS servers, E-mail systems, Routers, Switches, SNMP monitoring system and DS3 high-bandwidth/high availability connections.• Worked with numerous clients to provide enterprise level services including database design and deployment, web services hosting, e-commerce solutions, and co-locations.• Managed company employees providing individual career and personal oversight as well as project leadership.

• Project lead and staff manager from inception to launch of Hannspree USA’s ecommerce system.• Quarterly budgets, sales projections, revenue tracking, marketing and promotion programs, advertising campaigns, and inventory management.• Provided account service for vertical and commercial markets• Managed team consisting of administrators and customer service agents. • Coordinated with overseas teams for brand marketing and technical platform creation.• Product Management of CE and IT LCD devices. Launched a product portfolio of 230 unique TVs in the North American market

• Product Management of IT monitors, DVD, Audio and TV based products using Motorola branding and China based outsourcing/manufacturing.• Coordinated compliance evaluations between factory and Motorola.• Planned pricing, projected sales and inventory based on market research and analysis.

• Engineering of CE products such as HD video scaler/matrix switchers, video distribution systems, and Serial interface control software.• Tooling and manufacturing process design, marketing strategies, and standardization of platforms.• Attended industry conventions including CEDIA, CES and NAB. Interaction and interviews with industry press.

• Advised congressional members (US representatives) and staff on legislative proposals including attending FCC regulatory oversight hearings and writing language for legislation affecting Internet regulation, scientific research funding and educational investment capitalization.

• Installation, repair, administration and expansion of various computer systems.• Support of Macintosh OS (Systems 6.x-8.x) and network platforms, NetWare (2.x-4.x), Windows (3.x, NT and 9x), Unix, OS/2, AS400 (System 36), hardware and WAN connectivity, dial up networking, RAS, Internet, printer repair and configuration, database maintenance and design, multi-OS LAN and WAN networks and DOS.