Randolph Dilday Email & Phone Number

Garner, NC, US

Omaha, NE, US

- Proficient in handling customer inquiries and complaints via email, phone, and chat. - Recruited medical professionals for temporary assignments nationwide. - Grew desk through referrals, retention, and consistently prospecting for new business. - Make 100+ outbound dials per day to prospect for new candidates. - Ability to multitask, prioritize tasks.

St. Louis, Missouri, US

- Made over 65 outbound calls per day to new leads and existing opportunities. - Assisted in the opening of a new dealership in Colorado Springs, CO.- Marketed Enterprise Car Sales to local repair shops, insurance companies, and rental offices. - Generated leads for Enterprise Car Sales. - Demonstrated track record of providing excellent customer service.

St. Louis, Missouri, US

- Assistant Manager at the most profitable Enterprise Rent-A-Car location in Santa Monica, CA. - Increased profits by growing my location’s fleet by more than 65%. - Strong communication and interpersonal skills, with the ability to handle difficult conversations and resolve complaints. - Trained, developed, and motivated my team to improve customer.

St. Louis, Missouri, US

- A top performer in customer service, leadership, and sales in the Los Angeles region. - Trained and developed employees to better customers’ experiences, increase profits through sales and upgrades, and better manage customer complaints. - Peer chosen for a leadership and customer service award at the largest Enterprise operation, LAX.

Washington, District Of Columbia, US

- Helped manage operations, logistics, and activities for 23 youth clubs, in partnership with the YMCA.- Held resume building seminars for youth.- Counseled and led young men on a 10 day wilderness leadership retreat, sponsored by the US Embassy.- Assisted in the implementation and planning of two youth leadership camps with over 300 participants..

- Responsible for the highest sales, both by profit and gross, consecutively between 12/2015 and 09/2016.- Liaised with vendors to ensure appropriate deliveries were made in a timely manner.- Trained new employees, scheduled and coordinated events and corporate parties.

Nicosia, CY

- Coordinated an international conference in Cyprus with over 40 participants.- Managed day to day organizational administration, including: maintaining and ordering supplies, creating invoices, press releases, and progress reports, photocopying, faxing, managing multi-line phones, arranging travel, booking facilities, and assisting in audit preparations.

Master'S Degree, Public Policy Analysis

Bachelor Of Science (Bsc), General Science