Karey Peterson Email & Phone Number

Assist customers with questions, scheduling appointments, and process incoming paymentsResponsible for monthly tax reporting and submissionsResearch mechanical problems and determine resolutionResponsible for maintaining and supporting all PCs, phones, and printers

Managed Accounts Payable/Receivables, invoicing, insurance, payroll and banking activitiesPrepared all tax reports including unemployment, state and federal payroll taxes, and annual with-holdingsDeveloped and maintained MSDS information, Job Cost and Benefit reportsMaintain and support all PCs, laptops, mobile devices, and printers

End-User support for PCs and printers for 100+ users across multiple statesDiagnosed and troubleshooted UNIX, AIX, and Windows problems and applied solutionsManaged internal phone system which included maintaining user accounts, physical equipment failures or relocation and T1 line maintenance between multiple sitesCreate and manage both user and computer accounts within Group Policy (Active Directory)Responsible for weekly Network backups and restoresDesigned and managed Microsoft Access Database programsDeveloped technical documentation for help desk proceduresResponsible for Year-end reporting and data accuracy of Inventory

Full Stack Web Development Certification, Computer Software Engineering

Associate'S Degree, It Web And Software Developer