Ryan Andrews Email & Phone Number

Orange County, California, United States

Orange County, Ca

Project and Relationship Management:• A-Z management of the entire software implementation process• Responsible for the implementation, training, and monitoring of Yardi’s real estate management screening software• Present to and teach clients about our services and screening criteria• Provide recommendations for financially successful policies while in compliance with HUD guidelines• Improve client’s property performance and occupancy levels through Dashboard reports and data• Resolve technical issues and analyze property performance• Daily and weekly correspondence with executives including e-mail, phone calls, and screen sharing presentationsTechnical:• Implement screening software and present on analytical housing data and trends• Create and code screening policies• Back-end system configuration• Responsible for auditing client account pricing, policies, and settings Training:• Train and guide executives on how to use the software, run tenant screenings, and interpret results• Teach them about Credit Bureau evaluation, Criminal and Civil Court Records, Office of Foreign Asset Control searches, Experian’s RentBureau Database• Keep clients up to date on residential screening trends as well as housing and rental trends• Assist clients with creating procedures and workflows• Responsible for training new hires

Newport Beach, Ca

Newport Beach, Ca

Lake Forest/Orange County

Property Management:• Assisted in operations of Orange County Division, 10 properties equaling 1.7 million square feet • Operations: assistance with internal audit of division’s portfolio, lease abstract review, generation of commercial contract documents and verification, vendor insurance verification and filing, tenant interaction, late fee processing, correspond with attorney’s for tenant litigation, construction project management, property inspection, work with Real Estate Brokers for commission payment• Communicated with customers to advance tenant relations by responding to questions, issues at the property, rent and CAM inquiresAccounts Payable:• Responsible for input and posting of AP entries for entire Orange County Division of 10 properties• Reviewed and coded invoices for both accurate and appropriate processing – over 350 per month• Managed vendor relationships, controlling payment timing and contract origination – over 75 vendors• Assisted in allocating spending • Helped organize and manage capital projects and tenant improvement jobs – over 35 at a given time – timelines for construction start and completion, invoice review and processingAccounts Receivable:• Responsible for input and proper application of tenant payments; incl cash receipt, check processing, bank Lock Box Reports, EFT, ACH payments• Analyzed tenant ledgers and a liaison between Division and Corporate Controller • Coordinated banking relationship with Wells Fargo and reviewed banking reconciliations on a daily basisBudget Analysis & Variance:• Reported directly to Regional Vice President and analyzed monthly budget and spending trends for 10 properties• Explained budget to actual variances (actual variances vs. timing) • Trusted to give suggestions to alter budget and organize annual numbers with Property Managers to save money while maintaining property excellence• Analyzed capital vs. expense spending for financial reporting • Generated spending and G/L reports

• Managed over 1,000 accounts; providing detailed information about the company’s financial services• Acted as a personal reference, dealt directly with Chief Financial Officers, Treasurers, and Finance Directors of other corporations to assist client and business development opportunities• Reviewed financial statements and arranged leasing proposals for a variety of business customers throughout the country• Recorded the fastest sales transaction for a recent hire in company history - commercial lease ($100,000 financing project) resulting in direct profits for the company

Trained 50 new employees in company’s daily operations, health policies and procedures, including financial transactions.Management responsibilities included setting employee schedules, track sales in cash drawers, banking, and divided tips for shift employees, ensuring accurate distribution of money and fairness.

Provided excellent customer service to patrons, resulting in management receiving letters of accommodation from customers. Interacted with repeat and valued customers providing quality service and relationships.