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Randy Bailey personal email
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Seasoned software business professional with expertise in CCaaS, CPaaS, UCaaS, Digital CX, and RPA. I am passionate about helping my clients understand emerging technologies including AI driven virtual assistant, robotic process automation, and voice of the customer analytics and effectively apply them to drive increased revenues, higher customer satisfaction and improved operational efficiency.
Peloton Tech Advisors
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PrincipalPeloton Tech Advisors Apr 2009 - PresentPeloton Tech Advisors is an independent software sales and consulting practice. I partner with leading technology providers of CCaaS, UCaaS, RPA and Omni-channel CX solutions to deliver best of breed cloud solutions to enterprise clients.
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Strategic Account ExecutiveEdify Jan 2021 - Dec 2021Fishers, Indiana, UsEdify provides a highly configurable communications platform to strengthen connections with customers and across teams. Edify combines the core functionality of Communications Platform as a Service (CPaaS), Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS)/Private Branch Exchange phone system (PBX) platforms with customer success tools. Edify is the first platform to offer Business Communications as a Service (BCaaS) in one dashboard with one vendor. -
Senior Account ExecutiveVerint Jul 2018 - Apr 2020Melville, New York, UsHelping customers simplify, modernize and automate customer engagement with powerful solutions that can help you drive deeper loyalty, enhance business performance, accelerate processes, and set their organization above the competition. The future of customer engagement is here today. -
Senior Sales Director - Banking And Financial ServicesJacada Mar 2017 - Apr 2018Alpharetta, Ga, UsJacada provides an effortless, personalized and digital experience to deliver a superior customer experience while improving containment and next issue avoidance. -
Senior Sales DirectorInteractions Corporation Apr 2016 - Mar 2017Interactions enables businesses to more effectively interact with their customers. The Company’s patented technology integrates an unprecedented level of understanding into automated voice, mobile, and Web systems -- enabling a productive two-way dialogue, quick and efficient responses to customer requests, and a natural and easy way to communicate.Interactions builds and deploys automated Virtual Assistant applications that utilize industry-leading natural language technology, engaging callers in a manner that directly mirrors a live conversation.
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Client PrincipalAvaya Dec 2014 - Apr 2016Morristown, New Jersey, UsResponsible for working with Avaya clients to provide consulting and services engagements that enable them to obtain maximum business value from the entire range of Avaya Customer Engagement solutions -
Senior Account ExecutiveVerint Dec 2012 - Dec 2014Melville, New York, UsResponsible for selling the full range of Verint analytics and workforce optimization solutions to enterprise clients in financial services, insurance, and other key market sectors. -
Senior Account ExecutiveGenesys Aug 2005 - Feb 2009Menlo Park, Ca, UsSuccessfully sold Genesys software solutions to telecommunication, wireless carriers, cable providers, ISPs, utilities and other service providers in the Southeast region. -
National Partner ManagerInteractive Intelligence Sep 1997 - Aug 2005Indianapolis, Indiana, UsEstablished partner relationships with large reseller organizations including BellSouth and Unisys. Successfully developed and established the channel model for the partnership and established Interactive Intelligence as strategic products in both organizations.
Randy Bailey Skills
Randy Bailey Education Details
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University Of Tennessee, KnoxvilleFinance -
The University Of Tennessee At ChattanoogaFinance
Frequently Asked Questions about Randy Bailey
What company does Randy Bailey work for?
Randy Bailey works for Peloton Tech Advisors
What is Randy Bailey's role at the current company?
Randy Bailey's current role is Seasoned technology professional with proven ability to help you deliver a superior customer experience.
What is Randy Bailey's email address?
Randy Bailey's email address is ra****@****ast.net
What is Randy Bailey's direct phone number?
Randy Bailey's direct phone number is +140466*****
What schools did Randy Bailey attend?
Randy Bailey attended University Of Tennessee, Knoxville, The University Of Tennessee At Chattanooga.
What skills is Randy Bailey known for?
Randy Bailey has skills like Saas, Solution Selling, Cloud Computing, Salesforce.com, Unified Communications, Social Media, Enterprise Software, Channel, Channel Partners, New Business Development, Selling, Crm.
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