Randy Bailey

Randy Bailey Email and Phone Number

Seasoned technology professional with proven ability to help you deliver a superior customer experience @
Randy Bailey's Location
Atlanta Metropolitan Area, United States, United States
Randy Bailey's Contact Details

Randy Bailey personal email

n/a
About Randy Bailey

Seasoned software business professional with expertise in CCaaS, CPaaS, UCaaS, Digital CX, and RPA. I am passionate about helping my clients understand emerging technologies including AI driven virtual assistant, robotic process automation, and voice of the customer analytics and effectively apply them to drive increased revenues, higher customer satisfaction and improved operational efficiency.

Randy Bailey's Current Company Details
Peloton Tech Advisors

Peloton Tech Advisors

Seasoned technology professional with proven ability to help you deliver a superior customer experience
Randy Bailey Work Experience Details
  • Peloton Tech Advisors
    Principal
    Peloton Tech Advisors Apr 2009 - Present
    Peloton Tech Advisors is an independent software sales and consulting practice. I partner with leading technology providers of CCaaS, UCaaS, RPA and Omni-channel CX solutions to deliver best of breed cloud solutions to enterprise clients.
  • Edify
    Strategic Account Executive
    Edify Jan 2021 - Dec 2021
    Fishers, Indiana, Us
    Edify provides a highly configurable communications platform to strengthen connections with customers and across teams. Edify combines the core functionality of Communications Platform as a Service (CPaaS), Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS)/Private Branch Exchange phone system (PBX) platforms with customer success tools. Edify is the first platform to offer Business Communications as a Service (BCaaS) in one dashboard with one vendor.
  • Verint
    Senior Account Executive
    Verint Jul 2018 - Apr 2020
    Melville, New York, Us
    Helping customers simplify, modernize and automate customer engagement with powerful solutions that can help you drive deeper loyalty, enhance business performance, accelerate processes, and set their organization above the competition. The future of customer engagement is here today.
  • Jacada
    Senior Sales Director - Banking And Financial Services
    Jacada Mar 2017 - Apr 2018
    Alpharetta, Ga, Us
    Jacada provides an effortless, personalized and digital experience to deliver a superior customer experience while improving containment and next issue avoidance.
  • Interactions Corporation
    Senior Sales Director
    Interactions Corporation Apr 2016 - Mar 2017
    Interactions enables businesses to more effectively interact with their customers. The Company’s patented technology integrates an unprecedented level of understanding into automated voice, mobile, and Web systems -- enabling a productive two-way dialogue, quick and efficient responses to customer requests, and a natural and easy way to communicate.Interactions builds and deploys automated Virtual Assistant applications that utilize industry-leading natural language technology, engaging callers in a manner that directly mirrors a live conversation.
  • Avaya
    Client Principal
    Avaya Dec 2014 - Apr 2016
    Morristown, New Jersey, Us
    Responsible for working with Avaya clients to provide consulting and services engagements that enable them to obtain maximum business value from the entire range of Avaya Customer Engagement solutions
  • Verint
    Senior Account Executive
    Verint Dec 2012 - Dec 2014
    Melville, New York, Us
    Responsible for selling the full range of Verint analytics and workforce optimization solutions to enterprise clients in financial services, insurance, and other key market sectors.
  • Genesys
    Senior Account Executive
    Genesys Aug 2005 - Feb 2009
    Menlo Park, Ca, Us
    Successfully sold Genesys software solutions to telecommunication, wireless carriers, cable providers, ISPs, utilities and other service providers in the Southeast region.
  • Interactive Intelligence
    National Partner Manager
    Interactive Intelligence Sep 1997 - Aug 2005
    Indianapolis, Indiana, Us
    Established partner relationships with large reseller organizations including BellSouth and Unisys. Successfully developed and established the channel model for the partnership and established Interactive Intelligence as strategic products in both organizations.

Randy Bailey Skills

Saas Solution Selling Cloud Computing Salesforce.com Unified Communications Social Media Enterprise Software Channel Channel Partners New Business Development Selling Crm Professional Services Telecommunications Strategy Strategic Partnerships Call Centers Outsourcing Go To Market Strategy Sales Partner Management Pre Sales Direct Sales Lead Generation Business Alliances Software Industry Demand Generation Managed Services Product Management Sales Enablement Voip Start Ups Contact Centers Product Marketing Mobile Devices Ivr Business Development Wireless Telephony Business Intelligence Customer Experience Vendor Management Analytics Sales Engineering Sip Software As A Service

Randy Bailey Education Details

  • University Of Tennessee, Knoxville
    University Of Tennessee, Knoxville
    Finance
  • The University Of Tennessee At Chattanooga
    The University Of Tennessee At Chattanooga
    Finance

Frequently Asked Questions about Randy Bailey

What company does Randy Bailey work for?

Randy Bailey works for Peloton Tech Advisors

What is Randy Bailey's role at the current company?

Randy Bailey's current role is Seasoned technology professional with proven ability to help you deliver a superior customer experience.

What is Randy Bailey's email address?

Randy Bailey's email address is ra****@****ast.net

What is Randy Bailey's direct phone number?

Randy Bailey's direct phone number is +140466*****

What schools did Randy Bailey attend?

Randy Bailey attended University Of Tennessee, Knoxville, The University Of Tennessee At Chattanooga.

What skills is Randy Bailey known for?

Randy Bailey has skills like Saas, Solution Selling, Cloud Computing, Salesforce.com, Unified Communications, Social Media, Enterprise Software, Channel, Channel Partners, New Business Development, Selling, Crm.

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