Through my tenure at First Data I have been responsible for managing various third party relationships for Information Technology, Information Security, Network and Telecommunications, Enterprise Software, Consulting, Outsourcing, HR, Marketing and Legal categories. I have built and maintained executive relationships with key internal clients and support organizations to drive the best bottom line value to my customers. As a sourcing expert, I execute strategic plans for commodities which… Show more Through my tenure at First Data I have been responsible for managing various third party relationships for Information Technology, Information Security, Network and Telecommunications, Enterprise Software, Consulting, Outsourcing, HR, Marketing and Legal categories. I have built and maintained executive relationships with key internal clients and support organizations to drive the best bottom line value to my customers. As a sourcing expert, I execute strategic plans for commodities which include establishing and refining my category strategy, conducting market analysis to develop supply market strategies and utilize deep understanding of the industry, fully understand supplier dynamics and market trends to determine my best sourcing leverage for projects. I set clear goals for cost savings, value creation and vendor performance in order to have a direct bottom line impact on the operating plans of my customers. I have been assigned large annual savings goal that I have surpassed every year. Show less

I was responsible for managing $25 million in third party spend within an Operations and Maintenance government program. I managed and facilitated Executive Briefings focusing on roadmaps, end of life, end of service, and market trends with the most influential technical companies in the world. I was responsible for managing day-to-day issues arising from a supplier’s performance including holding them responsible for meeting technical expectations and negotiating acceptable resolutions… Show more I was responsible for managing $25 million in third party spend within an Operations and Maintenance government program. I managed and facilitated Executive Briefings focusing on roadmaps, end of life, end of service, and market trends with the most influential technical companies in the world. I was responsible for managing day-to-day issues arising from a supplier’s performance including holding them responsible for meeting technical expectations and negotiating acceptable resolutions through SLA’s, KPI’s and overall Service Quality requirements. I lead the OEM and VAR contract negotiations for all hardware, software, consulting and professional services. I exceeded meeting the annual program savings targets which were greater than 10% year over year. Show less

I managed strategic supplier relationships within the Core Network organization. I negotiated telecom, hardware, software and services contracts with the top Fortune 250 companies. I owned supplier performance score cards for my strategic suppliers and managed day-to-day issues arising from a supplier’s performance. I lead new business development efforts utilizing RFP’s, RFI’s and RFQ’s. I negotiated contracts that include Managed Services, Fixed Fee, IDIQ, Resell, Enterprise Software, and… Show more I managed strategic supplier relationships within the Core Network organization. I negotiated telecom, hardware, software and services contracts with the top Fortune 250 companies. I owned supplier performance score cards for my strategic suppliers and managed day-to-day issues arising from a supplier’s performance. I lead new business development efforts utilizing RFP’s, RFI’s and RFQ’s. I negotiated contracts that include Managed Services, Fixed Fee, IDIQ, Resell, Enterprise Software, and Consulting & Development agreements.  Show less

I managed a large project for a new online purchasing website for Gateway Computers while working with Accenture Consulting to deliver this project on time and within the budget. I also worked very closely with the Supply Chain organization to make sure purchasing requirements were met. I ceated a new Help Desk team to resolve deployment issues immediately. I managed the budget for hardware and software purchases. I implemented continuous improvements metrics to increase efficiency, reduce… Show more I managed a large project for a new online purchasing website for Gateway Computers while working with Accenture Consulting to deliver this project on time and within the budget. I also worked very closely with the Supply Chain organization to make sure purchasing requirements were met. I ceated a new Help Desk team to resolve deployment issues immediately. I managed the budget for hardware and software purchases. I implemented continuous improvements metrics to increase efficiency, reduce expenses, and ensure higher client satisfaction. I helped developed processes, procedures and new policies for supporting the new website. Show less

While working on my Master's Degree in Communication at UNC, I taught Public Speaking classes consisting of labs and lectures for three semesters..