Randy Bodkin, Api Email & Phone Number

Tigard, Oregon, United States

The SCS Manager leads, motivates and serves as a mentor and role model to others within the organization. This individual will have experience in a service/sales environment with knowledge of telecommunications, sales/service workflow, underwriting standards and goal achievement. The SCS Manager is ultimately responsible for all areas within the.

Greater Seattle Area

• As branch manager, exercises overall administrative management of the branch and directs the implementation of corporate policies and procedures
• Reviews policy and procedure (new and revised) and promulgates appropriate information to staff;
• Provides strong direction in all areas of branch personnel management, particularly employee selection, training, performance evaluation and salary development;
• Reviews all personnel actions, recruits and interviews prospective management employees as requested;
• Oversees branch security, maintenance, equipment control and all operating functions;
• Represents Amica at community and trade association meetings.

Providence, Rhode Island Area

Under moderate supervision, is able to drive and deliver business vision and objectives effectively. Possesses a solid technical knowledge and has a strong understanding of the product. Has the ability to lead multiple and/or major technology implementations for the division. Consistently represents the Sales and Client Services vision and initiatives with.

Under moderate supervision, is able to drive business vision and objectives effectively through the development of a strong technical knowledge and solid understanding of the product. Serves as the business expert in multiple and/or major technology implementations for the division. Consistently represents the SCS vision and initiatives with.

Ability to complete timely file and call audits. Ability to train and develop team members. Ability to counsel/coach team members. Ability to oversee team backlogs and control team activities. Assists management in relaying departmental changes/information. Assists management in meeting branch goals. Ability to recognize unresolved issues and escalate them.