Randy Botts Email & Phone Number

Portland, Oregon Area

MANAGED IT SERVICESComplete, Comprehensive Managed IT Support Services Mt Hood Network can provide prompt technical support to keep equipment running with minimal downtime. Mt Hood Network offers customizable support plans, from onsite emergency support service, to proactive maintenance of a network and servers. Using Remote Management software, Mt Hood Network can provide immediate trouble shooting of your network remotely, improving response time, decreasing downtime, and improving productivity. Mt Hood Network can provide regular detailed reports, showing the “health” of a server and detail what tasks were done for maintenance. Support contracts are offered on either a monthly, quarterly, or annual basis and vary on fee depending on the level of response time, service, complexity of system/network, and proactive maintenance requested.Mt Hood Network Systems Consultants are experienced and trained in many areas including:• Design / build / set-up of systems and network infrastructure• Set up local Domains on a server using VMWare, Microsoft Windows Server 2008, 2012 or 2016, Exchange Server 2013 / 2016.• Installation and configuration of licensed operating systems and applications • Hardware troubleshooting and repair • Network OS Migrations • Optimization of network performance • Troubleshooting of Internet connection faults • Project Design and Implementation • Memory, hard drive, and system upgrades • Back-up systems • Set up, configuration and encryption of wireless networks, and routers • Implementation of data security such as securing computers and networks against malicious attacks, viruses and disk failures • Virus, spyware and pop-up removal and protection www.mthoodnetwork.com

Portland, Oregon Area

MANAGED IT SERVICESComplete, Comprehensive Managed IT Support Services DocuStor can provide prompt technical support to keep equipment running with minimal downtime. DocuStor offers customizable support plans, from onsite emergency support service, to proactive maintenance of a network and servers. Using Remote Management software, DocuStor can provide immediate trouble shooting of your network remotely, improving response time, decreasing downtime, and improving productivity. DocuStor can provide regular detailed reports, showing the “health” of a server and detail what tasks were done for maintenance. DocuStor Systems Consultants are experienced and trained in many areas including:• Design / build / set-up of systems and network infrastructure• Set up local Domains on a server using VMWare, Microsoft Windows Server 2008 or 2012, Exchange Server 2013, Small Business Server 2011 or Windows Server 2012 R2 Essentials. • Installation and configuration of licensed operating systems and applications • Hardware troubleshooting and repair • Network OS Migrations • Optimization of network performance • Troubleshooting of Internet connection faults • Project Design and Implementation • Memory, hard drive, and system upgrades • Back-up systems • Set up, configuration and encryption of wireless networks, and routers • Implementation of data security such as securing computers and networks against malicious attacks, viruses and disk failures • Virus, spyware and pop-up removal and protection

Networking• Responsible for the planning and implementation of additions, deletions and major modifications to the supporting company infrastructure.• Implemented network security at the company level.• Responsible for the administration and maintenance of the company's infrastructure.• Responsible for the administration of the company's WAN.Security• Managed all security access to the building.• Managed security video surveillance for building access and all internal secured department access.Internal Systems• Responsible for troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.• Worked with project teams to help implement Internal Systems.Help Desk Administration• Managed IT help desk team.• Responded to escalated help desk issues.• Responsible for the administration and maintenance of our tracking software.• Interacted with internal clients on all levels to help resolve IT-related issues and provided answers in a timely manner.Telephony• Managed and developed upgrades to the company's telephone system.• Responsible for all telephone changes, including pbx upgrades and routing for seating assignments.Training & Lab Maintenance• Responsible for the administration and maintenance of computer stations and software for company training programs and provides additional support if necessary.Asset Management• Built and maintained vendor relationships and managed the purchase of hardware and software products.• Managed the purchasing of all software, hardware and other IT supplies for the company.• Ensured that company assets were maintained responsibly.Facilities• Responsible for the performance & maintenance of the building both mechanical & electrical.• HVAC - Responsible for the performance, maintenance and trouble shooting issues.• Responsible for the performance & maintenance of the forklifts.

• Design / build / set-up of systems and network infrastructure• Set up local Domains on a server using, Microsoft Windows NT Server 4.5 & Server 2000. • Installation and configuration of licensed operating systems and applications • Hardware troubleshooting and repair • Optimization of network performance • Memory, hard drive, and system upgrades • Back-up systems • Set up, configuration and encryption of wireless networks, and routers • Virus, spyware and pop-up removal and protection• Provided tier 1 and tier 2 help desk support for managed company clients.

Configuring Advanced Windows Server 2012 R2 Services

Vsphere 5.5 Icm Part Two

Vsphere 5.5 Icm Part One, Completed

Administering Microsoft Windows Server 2012, Completed

Installing And Configuring Microsoft Windows Server 2012, Completed

Core Solutions Of Microsoft Exchange Server 2013, Completed

Core Solutions Of Microsoft Sharepoint Server 2013, Completed

Power End User, Microsoft Sharepoint Server 2013, Completed

Diploma, 12