• Took over underperforming store, turning an annual loss into net profits of at approximately $6M while directing more than 150 employees • Received commendation from DealerRater as the Dealer of the Year from 2019 to 2022 for outstanding customer service• Grew Fixed Ops revenue by over 50%• Established a reputation as a high-line dealer for pre-owned sales• Oversaw annual advertising budget of more than $2M • Supervised Parts Department, with annual sales of $72M along with an average inventory of $12M • Launched and directed a Business Development Center, with tasks of overseeing 50% of sales and service while ensuring high-service retention• Conducted program management for Standards for Excellence (SFE), Essential Brand Element (EBE), and Parts and Service Excellence (PASE) • Maintained consistent sales and management personnel with minimal staff turnover• Full employee oversight including setting pay plans and benefits programs• Maintained a fleet of more than 75 loaner vehicles• Served as treasurer and President of Houston Buick GMC LMA

Responsible for sales and marketing of multi line Chevrolet, Buick, GMC, Chrysler, Jeep, Dodge, Ram and high volume pre-owned sales operation. Planned and executed $1M advertising budget.Key Accomplishments:• Achieved 5-fold increase in annual sales growth over less than four year period.• Created, wrote, and personally became the company image of all media campaigns.• Responsible for 1200 unit new car inventory. Maintained 120 day average turn.• Managed 150 unit used car inventory with maximum 60 day turn. Achieved break even wholesale profit/loss annually.• Extensively trained upwards of 45 member sales team on a daily basis. • Consistently averaged $2800.00 front and back per vehicle retailed.• Implemented E-Lead CRM dealership wide. Established passionately strong follow-up system.

Directed team of 20 sales associates and 10 managers in sales and marketing activities for business with 4 distinct automotive brands. Formulated advertising and promotional strategies to increase company/brand awareness and to drive traffic among key customer segments. Planned and managed $600K advertising budget with combined $2.6M operations budget.Key Accomplishments:• Achieved nearly 2-fold increase in annual sales, growing Ford franchise to #2 dealership region-wide.• Orchestrated negotiation and acquisition of Suzuki automotive franchise.

Dealer Principal/General ManagerEstablished business operations, securing Subaru franchise rights in 1996 and then acquiring 2 Suzuki franchises over next 2 years. Oversaw all facets of business operations, including sales, business development, marketing/advertising, financial management, and customer service. Managed $2M annual operating budget and $500K advertising/media spend. Coordinated manufacturer and client relations.Key Accomplishments:• Fueled business growth from scratch to more than $25M in sales with 41 team members.• Honored with ADDY Silver Microphone Award for successful automotive advertising campaign.• Spearheaded negotiations for lucrative sale of ownership interest.