• Directly manage over 40 age-diverse staff members in 3 departments• Manage execution of over 30,000 rounds of golf • Purchasing and merchandising for all pro shop sales• Elite customer service at a top 50 best public golf course in the country rated by golf digest• Responsible for implementation and maintenance of our social media footprint• Experience with Facebook, Pinterest, Twitter, LinkedIn, Trip Advisor, Google Analytics, and Constant Contact• Researched and presented point of sale system to multi-course management teams. Assisted with development, orchestrated implementation, and mediated troubleshooting for a single server 3-course point of sale system with a shared customer, inventory, and tee-time database. This enabled cross promotion to our sister courses, increased efficiency and accuracy, and decreased cost• Ambassador at trade shows promoting the Shepherd’s Hollow brand• Head instructor for all private, group, and corporate golf lessons

• Managed operations of high traffic pro shop seeing over 38,000 rounds annually• Purchasing and merchandising for all pro shop sales• New member acquisition and retention • Managed E-Club and email blasts with public and membership base• Head instructor for private, women, junior, and corporate golf lessons