Randy Cates Email & Phone Number

Fort Smith, Arkansas Area

Selected Accomplishments: • Conceptualized and initiated new IT governance structure processes, including more effective application portfolio review and management. • Successfully streamlined business intelligence platforms for multi-business line solutions through proactive analysis of existing systems and identification of opportunities for improvement. • Played key role in driving IT vision and strategies through collaboration with cross-functional department Presidents and… Show more Selected Accomplishments: • Conceptualized and initiated new IT governance structure processes, including more effective application portfolio review and management. • Successfully streamlined business intelligence platforms for multi-business line solutions through proactive analysis of existing systems and identification of opportunities for improvement. • Played key role in driving IT vision and strategies through collaboration with cross-functional department Presidents and as Chair of IT Steering Committee. • Spearheaded multi-year ERP project to re-implement PeopleSoft HCM 9.2. • Achieved critical alignment of IT resources to support overall business strategy through development of new operational expense budget review and governance process aimed at enhancing cost control. Show less

Fort Smith, Arkansas Area

Selected Accomplishments: • Led comprehensive restructuring project, successful in positively impacting personnel, contract resources, and key technology vendors.• Orchestrated efforts to design and build $4.5M state of the art data center.• Guided current and future technology projects and processes through development and oversight of Technology Strategic Plan.• Managed transition of Help Desk operations from international to internal, slashing costs and improving customer… Show more Selected Accomplishments: • Led comprehensive restructuring project, successful in positively impacting personnel, contract resources, and key technology vendors.• Orchestrated efforts to design and build $4.5M state of the art data center.• Guided current and future technology projects and processes through development and oversight of Technology Strategic Plan.• Managed transition of Help Desk operations from international to internal, slashing costs and improving customer satisfaction. Show less