Randy Conley Email and Phone Number

Serves as the Sr Technology Project Manager for approved store projects as directed by Brand, Real Estate and Store Design & Construction (Victoria's Secret, PINK, Bath and Body Works, White Barn Candle and LaSenza). Technologies include but are not limited to POS, Telecommunications, Traffic Counters, iPads, Networks and Wiring.Plan, initiate and manage the implementation of store technology from concept to completion.Point of contact for New Store Openings, Remodel and Relocations to ensure technology is implemented with minimal impact to the business. Manage vendor relationships to include scope changes, documentation to ensure LTS standards are continually met or exceeded.Evaluate the Implementation process to ensure efficiency and cost reduction of projects

Limited Brands Inc Columbus, Oh, 2012 to PresentSAP Accountant Vendor Maintenance•Performs all SAP functions related to vendor setup and change requests from Merchandise, Non-Merchandise, Limited Logistics Services and employees•Streamlined the Vendor Master metric reporting functions to ensure accuracy of set ups and changes•Analyze payment terms and reports to management •Analyze requests from auditors, Vendors and Management for banking information which includes determination of root cause and proper categorization of billing error, correction of the billing system to preclude recurrence of the condition and calculation of adjustment amounts.•Liaison to the technology support team for all issues and enhancements to the vendor maintenance functionality in SAP•Recommends and implements changes to the organizations purchasing and A/P process management policies as needed •Interface with Management on a regular basis for process improvement•Interface with auditors and provide audit support to ensure regulatory understanding of financial data, methodology & applicability under appropriate government regulations.•Interface with Management on a regular basis for process improvements•Trained TSAM associates on all vendor setup, change and maintenance functions•Established strong relationships with the accounts payable team to enable seamless execution of the Vendor Maintenance policies and procedures•Identifies and recommends improvements for the vendor change and set up functions•Incorporated an in today, out today policy for all vendor adds and changes and have succeeded •Strives daily to enhance the customer service experience

•Analyze contracts to ensure Qwest receives the highest revenue possible.•Analyze requests from Sales, Vendors and Sales support for billing adjustments which includes determination of root cause and proper categorization of billing error, correction of the billing system to preclude recurrence of the condition and calculation of adjustment amounts. •Interface with Sales, Vendors, Sales support and customers on a regular basis for process improvement•Interface with auditors and provide audit support to ensure regulatory understanding of financial data, methodology & applicability under appropriate government regulations.•Identified and maximized opportunities for sales to grow revenue and enhance customer service.

•Ensure the progress of assigned projects/programs within budgetary and scheduling guidelines to drive revenue.-Perform product management work and applied research & development of the CenturyLink network.-Partnered with business development, Vendors and sales executives to create and execute customer initiatives/programs that increase revenues and awareness in emerging and mature markets.-Track the creation and completion of customer orders with a constant focus on interval reduction•Completed detailed analysis of network usage ultimately resulting in cost savings in excess of $16 million per year.•Assisted in developing processes to improve functionality within the organization which resulted in cost savings and better time management for employees.•Created separate change and install processes for customers to change to Qwest from other carriers.•Identified customer segments and buying behaviors to match specific solutions to the customer needs.-Present & implement network plans in order to meet the needs of both the customer and the company.•Trained new employees on the installation and change processes of new products.•Managed projects involving national accounts with budgets ranging from 20K to 200K.•Researched and resolved problems with the installation and change of all circuits.•Completed all projects within deadlines and budgets by effectively coordinating activities of in-house technical staff, vendors and customers.

Led product management, sales/marketing, organizational, technical and training projects.Facilitated new product training and new process training for all customer sales and service associates to maintain significant market share in the local phone service market.Created business cases, accelerated market entries and analyzed/streamlined business processes.Hosted monthly meetings on the effectiveness of current customer service practices and made recommendations for improvement.Provided sales support for 200+ sales associates.Recognized for achieving 102% of sales goal for 2002 and 2003 and providing excellent customer service.

Provided lead project/resource management for the installation of all telecommunications products for global customers including American Electric Power, Nationwide Insurance, Columbus Bureau of Credit and State Auto Insurance.Monitored program life-cycle activities and managed financial forecasts.Determined pricing for customer projects, evaluated bills and coordinated activities between customer, branch account team, and vendors.Provided preorder and post install support to ensure equipment was installed correctly and on time. Coordinated activities between MCI/WorldCom Internal staff and vender resources.Utilized analysis and tracking methods to support the execution of the installation of all products ordered by customers.Received "The Summit Award" for excellent office support, sales support and providing excellent customer service.Improved cross-selling techniques to achieve 102% sales by spearheading the training processes by developing and delivering new product technical training programs