Randy Dickens Email and Phone Number

Consultive review of various financial controls, operational functions, processing workflows, and sales compensation activities.

Results: Rebuilt sales team, record sales volumes for region in 2009 and 2010, record producer growth 30%+ in 2009 and 2010. Grow and increase sales in new and existing accounts in largest region of company.Recruit, select, train, and develop a high performing sales management team.Increase the number of average weekly producers.Build new and develop existing broker relationships.Build in-force premium.

Producer Compensation Services UnumResults: Completed massive post merger re-contracting after Unum and Paul Revere merger, built management and employee team, implemented best practice/consistent practice process for post merger companies, implemented electronic contract submission process resulting in improved efficiency and accuracy gains.Provided leadership, direction and business expertise to broker operational services include broker appointing, contracting, and compensation as well as broker contact centers and partner account reporting for all Unum companies and lines of businessCollaborate with field sales, service, and senior management to design, develop, and implement, strategic initiatives that improve productivity, efficiency, and service levelsImplement and manage producer compensation call center.

Results: Successfully introduced and implemented roles based compensation system, which had a major impact on the distribution system activities and results. Manage and direct Producer Compensation department.Design and manage compensation for career sales organization.Manage supporting administrative systems.Control advance balances of sales organization.

Refined concepts and provided in the filed implementation and training to sales organization.