Randy Downs
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Randy Downs Email & Phone Number

Location: Redmond, Oregon, United States 8 work roles
1 work email found @itrenew.com 1 phone found area 866 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 71%

Contact Signals · 1 work email · 1 phone

Work email r****@itrenew.com
Direct phone (866) ***-****
LinkedIn Profile matched
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Role
IT Service Desk Manager
Location
Redmond, Oregon, United States

Who is Randy Downs? Overview

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Quick answer

Randy Downs is listed as IT Service Desk Manager at Oregon Department of Environmental Quality, based in Redmond, Oregon, United States. AeroLeads shows a work email signal at itrenew.com, phone signal with area code 866, and a matched LinkedIn profile for Randy Downs.

Randy Downs previously worked as Real Estate Broker at Desert Sky Real Estate Llc and Technical Trainer, Analyst, Project Manager at Iron Mountain.

Company email context

Email format at Oregon Department of Environmental Quality

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{first}@itrenew.com
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Profile bio

About Randy Downs

With over 15 years of experience, I've cultivated a servant leadership style centered on continuous growth and empowerment. Adept at dynamic presentations and comprehensive training, I've honed not only my skills, but also those of my teams across diverse industries, including the US Army, TDS Telecom, and Iron Mountain @Meta. From technical project management to customer service and help desk operations, I excel in bridging the gap between complex IT systems and end-users, prioritizing effective communication and empathetic support to drive innovation and enhance human experiences."Since 2005, I've embraced a servant leadership style, fostering an environment where continuous improvement and empowerment drive success. With a knack for dynamic presentations and comprehensive training programs, I've dedicated myself to honing not only my skills but also those of my team. Guiding technicians through various IT challenges, I've instilled a culture of lifelong learning, ensuring we stay at the forefront of industry standards.With a rich background spanning diverse industries, I've accrued extensive technical experience in project management, customer service, and help desk operations. From diagnosing hardware/software issues at Best Buy to leading cross-functional teams through network laying in the US Army, and I've thrived in roles that demand a blend of technical expertise and interpersonal finesse. In each of these positions, I continued to refine my analytical skills, optimizing workflows and delivering exceptional support to clients.Balancing technical prowess with interpersonal adeptness, I excel in bridging the gap between complex IT systems and end-users. Whether troubleshooting technical issues or delivering personalized solutions, I prioritize effective communication and empathetic support. My passion lies in leveraging technology to enhance human experiences, and I'm committed to driving innovation while fostering meaningful connections in every interaction.

Current workplace

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Oregon Department of Environmental Quality
Oregon Department Of Environmental Quality
IT Service Desk Manager
Redmond, OR, US
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8 roles

Randy Downs work experience

A career timeline built from the work history available for this profile.

It Service Desk Manager

Current

Portland, Oregon Metropolitan Area

As an IT Service Desk Manager, I lead a team responsible for providing comprehensive technical support for computer systems, including hardware, operating systems, networking, databases, and core applications. My role focuses on the strategic planning and delivery of customer support services, which encompasses project management, IT contract oversight.

Sep 2024 - Present

Technical Trainer, Analyst, Project Manager

United States

In my multifaceted role at Iron Mountain, I seized opportunities to shoulder diverse responsibilities. As Technical Trainer, I spearheaded the development and execution of a comprehensive training program, catering to both new hires and seasoned staff. This initiative, spanning various learning modalities, included bootcamps for newcomers and ongoing.

May 2019 - Jun 2022

Senior Network Operations Center Technician

Bend, Oregon Area

Leading a team of technicians across three shifts, I orchestrated recruitment, interviews, onboarding, training, and performance evaluations, ensuring operational excellence round-the-clock. This encompassed the nationwide broadband network, where I oversaw operations, addressed connectivity issues, and optimized bandwidth utilization for both residential.

May 2015 - Jan 2018

Sergeant, Information Technology Specialist

Ft. Bragg, North Carolina

I operated as an Information Technology Specialist and leader for the 2-321 FA BN's communications shop, becoming the "go-to-guy" (SME) for individuals throughout the Brigade. Recignized also for my servant leadership, I quickly assumed leadership roles, including overseeing a team of 12 comms technicians. Providing comprehensive IT support, I managed a.

Aug 2008 - Mar 2014

Computer Technician

Bend, Oregon Area

As a Best Buy Computer Technician, I played a pivotal role in providing technical support and assistance to customers navigating the rapidly evolving landscape of consumer electronics. In my capacity as a Computer Technician, my responsibilities included diagnosing and troubleshooting hardware and software issues, performing repairs and upgrades, and.

Sep 2006 - Jan 2008

Manager

Bend, Oregon, United States

As a young manager at McDonald's, I led various aspects of the restaurant's operations to ensure its efficient functioning. One of my primary responsibilities was managing personnel, which involved hiring, training, and supervising a nine member shift. These teams were dynamic in nature, requiring me to adapt my leadership approach to foster teamwork.

Jan 2004 - Jan 2007
FAQ

Frequently asked questions about Randy Downs

Quick answers generated from the profile data available on this page.

What company does Randy Downs work for?

Randy Downs works for Oregon Department of Environmental Quality.

What is Randy Downs's role at Oregon Department of Environmental Quality?

Randy Downs is listed as IT Service Desk Manager at Oregon Department of Environmental Quality.

What is Randy Downs's email address?

AeroLeads has found 1 work email signal at @itrenew.com for Randy Downs at Oregon Department of Environmental Quality.

What is Randy Downs's phone number?

AeroLeads has found 1 phone signal(s) with area code 866 for Randy Downs at Oregon Department of Environmental Quality.

Where is Randy Downs based?

Randy Downs is based in Redmond, Oregon, United States while working with Oregon Department of Environmental Quality.

What companies has Randy Downs worked for?

Randy Downs has worked for Oregon Department Of Environmental Quality, Desert Sky Real Estate Llc, Iron Mountain, Tds Telecommunications Corp., and Us Army.

How can I contact Randy Downs?

You can use AeroLeads to view verified contact signals for Randy Downs at Oregon Department of Environmental Quality, including work email, phone, and LinkedIn data when available.

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