Randy E. Email & Phone Number
Who is Randy E.? Overview
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Randy E. is listed as IT Service Support Manager at Movement Mortgage, a company with 3776 employees, based in Rock Hill, South Carolina, United States. AeroLeads shows a matched LinkedIn profile for Randy E..
Randy E. previously worked as Director at Infosys and Service Delivery Manager at American Tire Distributors.
Email format at Movement Mortgage
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About Randy E.
High-performing leader with 19+ years of computer operations and technical support and passion for top quality Customer Service and support. Proven ability to effectively communicate with leadership, staff and vendors. Ongoing process improvements to assist both the user community and support team. Leadership is not telling someone what to do, it's information gathering, asking opinions and most importantly, listening.
Randy E.'s current company
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Randy E. work experience
A career timeline built from the work history available for this profile.
Director
Current
Service Delivery Manager
Service Desk Supervisor
- Monthly metrics reporting to leadership team
- Maintaining monthly customer satisfaction level above 97%
- Meeting SLA’s
- Monitoring all IT ticketing queues
- Yearly Performance appraisals
- Administrator for Service Desk application (SysAid)
Service Desk Engineer
- Helped design and implement Premier Technical Service desk
- Service Desk lead / Mentor / Liaison between IT departments
- Monthly metrics reporting
- Administrator for Service Desk application (TechExcel - ServiceWise)
- PC (Desktops & Laptops) setup and maintenance.
- Support 600+ remote staff
Pc Technical Specialist
- Windows, Apple & printer support on 1200+ systems, dealing with software and hardware issues for laptops, desktops and printers.
- Work Flow Manager for Premier Account
- NT server and workstation setup and maintenance
- Maintained 60% first call fix at helpdesk
- MS Windows 95/98/NT/2000/XP, office suite setup and troubleshooting
- VPN, TCP/IP and Networking setup and troubleshooting
Pc Systems Specialist
- Successfully migrated from Apple Macintosh environment to Windows environment.
- MS Windows 95/98/NT and office suite setup and troubleshooting.
- Macintosh OS setup and troubleshooting.
- Setup and maintenance of Backup servers for end users.
Colleagues at Movement Mortgage
Other employees you can reach at movement.com. View company contacts for 3776 employees →
Myriam Quadreny
Colleague at Movement MortgageFort Lauderdale, Florida, United States, United States
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MK
Mary Kroczynski
Colleague at Movement MortgageAltamonte Springs, Florida, United States, United States
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SK
Spiro Kontostergios
Colleague at Movement MortgageFort Washington, Pennsylvania, United States, United States
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LB
Lawrence Berggoetz
Colleague at Movement MortgageRockwall, Texas, United States, United States
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DA
Deborah Aiana
Colleague at Movement MortgageLas Vegas, Nevada, United States, United States
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LB
Leigh Barksdale Brown
Colleague at Movement MortgageCharlotte, North Carolina, United States, United States
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MP
Mike Pogue
Colleague at Movement MortgageCharlotte, North Carolina, United States, United States
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SW
S Wilson
Colleague at Movement MortgageMatthews, North Carolina, United States, United States
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ML
Michelle Langford
Colleague at Movement MortgageUnited States, United States
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BS
Breanon Schenk
Colleague at Movement MortgageGreater Seattle Area, United States
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Frequently asked questions about Randy E.
Quick answers generated from the profile data available on this page.
What company does Randy E. work for?
Randy E. works for Movement Mortgage.
What is Randy E.'s role at Movement Mortgage?
Randy E. is listed as IT Service Support Manager at Movement Mortgage.
Where is Randy E. based?
Randy E. is based in Rock Hill, South Carolina, United States while working with Movement Mortgage.
What companies has Randy E. worked for?
Randy E. has worked for Movement Mortgage, Infosys, American Tire Distributors, Roundpoint Financial Group, and Premier, Inc..
Who are Randy E.'s colleagues at Movement Mortgage?
Randy E.'s colleagues at Movement Mortgage include Myriam Quadreny, Mary Kroczynski, Spiro Kontostergios, Lawrence Berggoetz, and Deborah Aiana.
How can I contact Randy E.?
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