Randy Edwards, Ms Email and Phone Number
Randy Edwards, Ms work email
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Randy Edwards, Ms personal email
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Pragmatic and focused Global People Leader recognized for “making seemingly impossible situations work.” Extensive experience leading large IT organizations, critical customer experience (CX) change, IT infrastructure migration & implementation programs, and spearheading multi-million-dollar contracts & cost saving initiatives. An agile leader who inspires others by removing barriers, promoting leadership and accountability with exceptional messaging, and translating vision into reality. Expert at constructing process frameworks to standardize business controls, establish direction, and maximize organizational growth. 𝐀𝐑𝐄𝐀𝐒 𝐎𝐅 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄: ❑ Strategic Planning ❑ Executive Direction❑ Budget Management ❑ Infrastructure Management ❑ Risk Analysis & Mitigation ❑ National Security❑ Policy & Governance❑ Training Development ❑ Project Management ❑ Enterprise Solutions ❑ Operations Management❑ Data Governance ❑ Telecommunications❑ Legislative Affairs❑ Complex Negotiations❑ Change Management❑ Contract Management❑ Strategic Communications𝐄𝐃𝐔𝐂𝐀𝐓𝐈𝐎𝐍 & 𝐓𝐑𝐀𝐈𝐍𝐈𝐍𝐆: MS, Strategic Intelligence | National Intelligence UniversityBA), Political Science/Minor, Economics | Morehouse CollegePost-Graduate Intelligence Program, NDIC, Denial and Deception Advanced Studies Program | National Intelligence UniversityMcKinsey Black Executive Leadership Program (BELP)𝐏𝐑𝐎𝐅𝐄𝐒𝐒𝐈𝐎𝐍𝐀𝐋 𝐀𝐅𝐅𝐈𝐋𝐈𝐀𝐓𝐈𝐎𝐍𝐒:Networks and Partnership | Brookings InstituteInside Congress: Understanding the Legislative Process | Brookings InstituteCongressional Fellowship Program, | Georgetown University, Government Affairs InstituteAdvanced Legislative Process, Preparing Congressional Testimony | Georgetown University, Government Affairs InstitutePhi Beta Kappa I Delta of Georgia𝐀𝐃𝐃𝐈𝐓𝐈𝐎𝐍𝐀𝐋 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄:Sr. Program Analyst | The Wexford Group/CACI; Joint IED Defeat Organization (JIEDDO)Collection Manager/ Sr. Manager | Kforce, Government SolutionsChief, Operations | Integrated Survey Program, US Special Operations CommandSr. Manager, Intelligence Plans Branch | Marine Forces US Central CommandMilitary Legislative Assistant (Senior Executive Service (SES)-3 Equivalent) | US House of Representatives
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Associate Chief Information Officer Enterprise OperationsInternal Revenue Service Oct 2023 - PresentWashington, District Of Columbia, UsProvides executive leadership for Enterprise Operations (EOps) in the IT organization of the IRS including day to day executive leadership for 13 Senior Executives, 2,300 IT professionals, 1400 contractors, and ~$700 million per year non-labor operating budget: ~$1.3 billion total annual budget. Serves as the principal advisor to the CTO/CIO on all information technology activities in the Martinsburg Computing Center (MCC), and the Tennessee Computing Center (TCC). Additionally, leads America’s filing season requirements, infrastructure, development and operations, data administration, technology standards, and enterprise local and wide area (LAN/WAN) network environments. Provides high level coordination, control, and direction over mission-critical, highly complex, and interrelated data management systems critical for tax administration and supports over 170 million Americans. Promoted five times to seniorleadership roles.
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Deputy Associate Chief Information Officer User And Network ServicesInternal Revenue Service Aug 2022 - Oct 2023Washington, District Of Columbia, UsProvides executive leadership and oversee day-to-day field IT operations of nearly 1700 IT professionals and supports the development of long-range enterprise network infrastructure and client computing environment modernization project initiatives and future strategy. This includes the design and engineering of the enterprise local and wide area (LAN/WAN) network and telecommunications environment, the delivery of the full range of client computing services, including asset and software management and other IT components influencing the desktop environment, and customer relationship management. Engages with the CIO and ACIO to deliver a full range of network, collaboration, and clientcomputing services and solutions supporting approximately 90,000 IRS employees and 600 locations. This also includes oversight and direction of a $400 million per annum non-labor operating budget, network enterprise architecture compliance and engineering, and all matters concerning the enterprise voice and data network and contact center environments providing services to hundreds of millions of American taxpayers.
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Director, Unified CommunicationsInternal Revenue Service Mar 2020 - Aug 2022Washington, District Of Columbia, UsReports to the Associate CIO, User & Network Services directing 150 staff while governing a budget of $50M. Oversees the development, OPS, and support of all IRS unified communications services for 82K+ employees across 500+ locations.▪ Establishes policies and procedures governing the allocation and use of technical facilities, assessing system effectiveness, and maintaining the IRS Technology & Unified Communications standards.▪ Administers executive leadership for HR and human capital, including establishing and maintaining policies, training development, and defining strategic priorities for 150 global personnel in the U.S., Puerto Rico, and Guam.▪ Amplified employee commitment during the COVID pandemic (FY2019-20), raising engagement index scores 14.7%, satisfaction scores by 15.4%, and achieved a 98.2% rating for Leadership Support of work/life programs.▪ Stewarded the deployment of Zoom for Government to maximize WFH collaboration capabilities for 80K+ IRS employees within 90 days; deployed to 1400 Chief Counsel members in <40 days to enable participation in US Tax Court proceedings.▪ Empowered a cross-functional team to manage a large-scale printer refresh/maintenance project to replace 5,129 devices and eliminated $4.5M in maint fees FY2021/$2M per yr. enabling processing centers to process MM of tax correspondence.▪ Implemented Enterprise File Storage to drastically reduce printing volume by 3.33M pages per year across three major IRS campuses; eliminating paper documents enhanced efficiencies, saving 75M+ American Taxpayers $1.13M per yr.▪ Instituted the AtHOC Emergency Response System allowing leadership to communicate notifications, training, and collaboration for the WFH structure; ensured 100% uptime on 400+ emergency alerts without failure during the pandemic.▪ Drove the analysis of 44K VOIP phones that led to a cost reduction of $1.64M by uncovering and removing excess desktop phone replacements.
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Deputy Director, Investment & Portfolio/Control & Oversight, Strategy & Planning, SesInternal Revenue Service Sep 2018 - Feb 2020Washington, District Of Columbia, UsReported to the Associate CIO of Strategy & Planning and led 70 direct reports managing a $5M per year non-labor operating budget; led the execution of critical project controls of major IRS initiatives ($2B Integrated Modernization Business Plan and the 21st Century IDEA). ▪ Steered and energized 15 cross-functional IRS Executives to accomplish the delivery of legislature requirements and ensured IRS compliance in under 8 mos after the 21st Century IDEA enactment.▪ Reinforced critical aspects of the IDEA ACT through collaboration with the SSA to secure sensitive digital data and the Treasury and Office of Management and Budget (OMB) for IRS design concepts and engaging in an OMB sponsored summit that enhanced the customer experience. ▪ Oversaw the evaluation and modernization of website design, digital services, and digitized forms to satisfy the requirements of the 21st Century IDEA and optimize efficiencies in supporting 100M taxpayers. ▪ Orchestrated establishing a Key Insights Report to update Sr. Treasury, OMB, and Congress on Mod Plan progress; teamed with 40+ BOD and IT Executive Leads for critical input, including expanding the “One IRS” Model, for the FY2019 report.▪ Delegated the creation of the primary tool that captured vital metrics for the 13 significant capabilities, totaling nearly $3B, of the Phase 1 Mod Plan.
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Chief, Senior It Program ManagerU.S. Department Of The Treasury Apr 2016 - Sep 2018Washington, Dc, UsReported to the Sr. Manager while overseeing 9 Senior IT Program/Project Managers in the execution of nearly $100M per year in projects and maintenance services that directly supported IRS Public and Registered Users Portals that serviced 70M+ taxpayers.▪ Developed and maintained a team of high-performing PMs and employed creative methods for improving team performance; fostered a team-oriented collaborative environment to support analytical, problem-solving abilities. ▪ Originated and prioritized delivering strategic and tactical training plans that primed the division to anticipate industry trends, advance technology capabilities, and uplift service standards through innovation, achieving IRS/IT objectives.▪ Managed dedicated support for 80+ applications serving 70M taxpayers hosted on the Integrated Enterprise Portal, including implementing new apps; oversaw critical updates for 13 prominent IRS apps that service 50M+ users. -
It Project Manager, Demand Management Project Governance Division (Dmpg), EopsU.S. Department Of The Treasury Mar 2014 - Apr 2016Washington, Dc, UsReported to the Sr. Manager while executing comprehensive project controls to deliver four enterprise-level IT projects, including Computing Center and Data Center migrations and consolidations. ▪ Led the coordination efforts with department leads to assess the Computing Center environment and infrastructure to deliver an Inter-Agency Joint Operations National Data Center Migration project resulting in a $9M saving per year. ▪ Governed all Enterprise Life Cycle (ELC) responsibilities and served as the ELC SME to lead the Computing Center migration of 62 major IRS systems from Detroit to Memphis and Martinsburg, impacting 100K IRS employees.▪ Partnered with external agencies throughout the Computing Center migrations to synchronize critical transition tasks to exceed the Government Accountability Office’s regulatory mandates for reducing the footprint of the IRS’s infrastructure.▪ Leveraged technical expertise and project disciplines through identifying opportunities driving efficiencies across the business to capture current/future technology transitions.
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Senior Program AnalystThe Wexford Group Jul 2012 - Nov 2013Reston, Va, Us -
MajorUnited States Marine Corps Jul 1988 - Apr 2011Washington, Dc, UsStrategic Planner, Senior Intel Officer, Operations Officer, Military Legislative Assistant, Project Manager -
Chief, OperationsUs Special Operations Command May 2008 - May 2010
Randy Edwards, Ms Skills
Randy Edwards, Ms Education Details
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Morehouse CollegeEconomics -
National Intelligence UniversityStrategic Intelligence
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Georgetown UniversityCongressional Fellowship Program
Frequently Asked Questions about Randy Edwards, Ms
What company does Randy Edwards, Ms work for?
Randy Edwards, Ms works for Internal Revenue Service
What is Randy Edwards, Ms's role at the current company?
Randy Edwards, Ms's current role is Associate Chief Information Officer | Enterprise Operations |.
What is Randy Edwards, Ms's email address?
Randy Edwards, Ms's email address is ra****@****ail.com
What schools did Randy Edwards, Ms attend?
Randy Edwards, Ms attended Morehouse College, National Intelligence University, Georgetown University.
What skills is Randy Edwards, Ms known for?
Randy Edwards, Ms has skills like Dod, Military, Intelligence, National Security, Security Clearance, Operational Planning, Military Operations, Command, Defense, Special Operations, Information Assurance, Military Experience.
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