Randy Edwards, Ms Email & Phone Number

Washington, District Of Columbia, US

Provides executive leadership for Enterprise Operations (EOps) in the IT organization of the IRS including day to day executive leadership for 13 Senior Executives, 2,300 IT professionals, 1400 contractors, and ~$700 million per year non-labor operating budget: ~$1.3 billion total annual budget. Serves as the principal advisor to the CTO/CIO on all.

Washington, District Of Columbia, US

Provides executive leadership and oversee day-to-day field IT operations of nearly 1700 IT professionals and supports the development of long-range enterprise network infrastructure and client computing environment modernization project initiatives and future strategy. This includes the design and engineering of the enterprise local and wide area (LAN/WAN).

Washington, District Of Columbia, US

• Reports to the Associate CIO, User & Network Services directing 150 staff while governing a budget of $50M. Oversees the development, OPS, and support of all IRS unified communications services for 82K+ employees.
• Establishes policies and procedures governing the allocation and use of technical facilities, assessing system effectiveness, and maintaining the IRS Technology & Unified Communications standards.
• Administers executive leadership for HR and human capital, including establishing and maintaining policies, training development, and defining strategic priorities for 150 global personnel in the U.S., Puerto Rico, and.
• Amplified employee commitment during the COVID pandemic (FY2019-20), raising engagement index scores 14.7%, satisfaction scores by 15.4%, and achieved a 98.2% rating for Leadership Support of work/life programs.
• Stewarded the deployment of Zoom for Government to maximize WFH collaboration capabilities for 80K+ IRS employees within 90 days; deployed to 1400 Chief Counsel members in <40 days to enable participation in US Tax.
• Empowered a cross-functional team to manage a large-scale printer refresh/maintenance project to replace 5,129 devices and eliminated $4.5M in maint fees FY2021/$2M per yr. enabling processing centers to process MM of.

Washington, District Of Columbia, US

• Reported to the Associate CIO of Strategy & Planning and led 70 direct reports managing a $5M per year non-labor operating budget; led the execution of critical project controls of major IRS initiatives ($2B Integrated.
• Steered and energized 15 cross-functional IRS Executives to accomplish the delivery of legislature requirements and ensured IRS compliance in under 8 mos after the 21st Century IDEA enactment.
• Reinforced critical aspects of the IDEA ACT through collaboration with the SSA to secure sensitive digital data and the Treasury and Office of Management and Budget (OMB) for IRS design concepts and engaging in an OMB.
• Oversaw the evaluation and modernization of website design, digital services, and digitized forms to satisfy the requirements of the 21st Century IDEA and optimize efficiencies in supporting 100M taxpayers.
• Orchestrated establishing a Key Insights Report to update Sr. Treasury, OMB, and Congress on Mod Plan progress; teamed with 40+ BOD and IT Executive Leads for critical input, including expanding the “One IRS” Model.
• Delegated the creation of the primary tool that captured vital metrics for the 13 significant capabilities, totaling nearly $3B, of the Phase 1 Mod Plan.

Washington, DC, US

• Reported to the Sr. Manager while overseeing 9 Senior IT Program/Project Managers in the execution of nearly $100M per year in projects and maintenance services that directly supported IRS Public and Registered Users.
• Developed and maintained a team of high-performing PMs and employed creative methods for improving team performance; fostered a team-oriented collaborative environment to support analytical, problem-solving abilities.
• Originated and prioritized delivering strategic and tactical training plans that primed the division to anticipate industry trends, advance technology capabilities, and uplift service standards through innovation.
• Managed dedicated support for 80+ applications serving 70M taxpayers hosted on the Integrated Enterprise Portal, including implementing new apps; oversaw critical updates for 13 prominent IRS apps that service 50M+.

Washington, DC, US

• Reported to the Sr. Manager while executing comprehensive project controls to deliver four enterprise-level IT projects, including Computing Center and Data Center migrations and consolidations.
• Led the coordination efforts with department leads to assess the Computing Center environment and infrastructure to deliver an Inter-Agency Joint Operations National Data Center Migration project resulting in a $9M.
• Governed all Enterprise Life Cycle (ELC) responsibilities and served as the ELC SME to lead the Computing Center migration of 62 major IRS systems from Detroit to Memphis and Martinsburg, impacting 100K IRS employees.
• Partnered with external agencies throughout the Computing Center migrations to synchronize critical transition tasks to exceed the Government Accountability Office’s regulatory mandates for reducing the footprint of.
• Leveraged technical expertise and project disciplines through identifying opportunities driving efficiencies across the business to capture current/future technology transitions.

Reston, VA, US

Washington, DC, US

Strategic Planner, Senior Intel Officer, Operations Officer, Military Legislative Assistant, Project Manager

Ba, Political Science, Economics

Ms, Strategic Intelligence

Government Affairs Institute Certificate, Congressional Fellowship Program