Randy Eichacker Email & Phone Number

Yankton Sd

Purpose:Provides direction to and supervises revenue agents by defining objectives, establishing priorities, providing technical assistance, and overseeing activities and operations to ensure the objectives of the South Dakota Department of Revenue – Business Tax Division are met and state tax laws are administered correctly and according to statute. Revenue Supervisors supervise revenue agents in the Department of Revenue.Challenges and Problems:Challenged to ensure that audits, reviews, and tasks are performed accurately and in accordance with laws and policies. This can be difficult because of how tax laws and policies are interpreted how they are constantly changing. Further challenges involve working with taxpayers, accountants, attorneys, and corporate officers. This is difficult when the incumbent must explain and defend tax laws and policies to angry taxpayers that deal with controversial tax issues.Knowledge, Skills, and Abilities:Knowledge of provisions and application of applicable tax laws, rules, and procedures; Generally department auditing procedures; Generally accepted accounting principles (GAAP), standards, and practices; Effective methods of supervision; Auditing and investigation techniques; Legal documents and procedures as they relate to taking legal action for non-compliance with state laws; Debt collection and enforcement tools.Ability to deal tactfully with others; Interpret laws, rules, and policies; Coordinate the implementation of new laws and procedures; Provide technical assistance with complex tax laws; Respond to inquiries and/or complaints regarding tax laws, procedures, and delinquencies; Analyze information and make determinations; Communicate information clearly and concisely; Establish and maintain effective relationships with others.

Yankton Sd

Purpose:Conducts sales, use, and excise tax license reviews and out-of-state tax compliance reviews of businesses to determine compliance with the state's tax codes, if required tax documents are being completed correctly and filed timely, if businesses operating in the state are and/or need to be licensed, educates taxpayers, and licenses businesses to ensure compliance with the state's tax laws and procedures.Challenges and Problems:Challenging to determine tax liability. This is difficult due to changes in tax laws and policies, encountering new situations that are not clearly defined in tax laws, determining nexus, and working with businesses and/or individuals who are attempting to avoid or underpay taxes due to the state.Typical problems include working with many types of businesses that have different methods of record-keeping, inadequate record systems, or a lack of internal controls; finding the appropriate person(s) to contact to set up or arrange for an out-of-state compliance review; dealing with confused, upset, or hostile taxpayers or tax protesters; explaining review findings; having to apply tax laws to different types of businesses with different issues; locating and researching laws and policies that apply to a business; getting a licensee to voluntarily comply with the state’s tax laws; determining and initiating appropriate legal actions with delinquent taxpayers; attempting to convince chronic delinquent businesses of the importance to file tax returns timely; locating individuals whose business has closed and the individual has moved; monitoring for out-of-state businesses working in the state that are unlicensed; and keeping knowledgeable of current as well as past tax laws because businesses are frequently reviewed after the fact.

Responsible for creating and updating the website at www.yanktonice.org.

Yankton Sd

Operated Gerber and Eastman material CNCs.I retired to spend more time with the family.

Yankton Sd

Salem Sd, Sioux Falls Sd, Mitchell Sd, Yankton Sd, Iraq

Trained as a Cannoneer in Ft Sill OK. Later trained to be a Fire Direction Control Specialist. Spent the first part of my career in Salem then moved to Sioux Falls for a promotion. That same year, I was offer another promotion and moved to Mitchell. Three years later did a lateral transfer to Yankton to be closer to home. Deployed to Iraq in 2007-2008. Retired with the Yankton unit December 2009.