• Meets with surgical/procedural patient or patient's caregiver to exchange necessary information and documentation.• Provides explanation of process, pre-procedure instructions, and addresses concerns and questions. Schedule patient/family surgical conferences.• Communicates with referring physician's office, clinical department(s), and/or other appropriate personnel to exchange necessary information and coordinate surgical/procedural/diagnostic testing and DME as appropriate.• Assists in completing surgical orders as directed by department. Routes as appropriate.• Verifies insurance benefits and obtains pre-certification/authorization as necessary. • Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.• Work Department incoming referral work queue daily. • Assist patients with appointments in other specialist offices as requested/referred by our physicians.• Reviews patient charts to ensure imaging is available and all pertinent information to maximize appointment.• Responsible for managing physician calendars.• Round with patients in practice to ensure Excellent Patient Experience is met. • Follow-up on reported issues and assist with service recovery.• Performs general clerical duties including assisting with the front/back desk as well as scheduling appointments. • Assist with signing up patients/Proxy with MyChart activations and Telehealth visits.• Builds critically important relationships with physicians, OR staff, as well as insurance representatives in order to help facilitate all scheduling duties.

• Communicates with referring physician's office, clinical department(s), and/or other appropriate personnel to exchange necessary information and determine schedule.• Verifies insurance benefits and obtains pre-certification/authorization as necessary. • Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.• Check in and check out patients during visits• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.• Activates of My Chart Accounts where appropriate. Ensures Telehealth connectivity for scheduled appointments and trouble shoots as needed.• Process medical record requests.• Work through incoming departmental referral work queues daily.• Ensure daily patient appointment reminder calls are complete.• Appointment no-Shows are contacted and patients are rescheduled following practice guidelines. Accurately document telephone encounter outcomes.• Round with patients in practice to ensure Excellent Patient Experience is met.• Meet with patient or patient's caregiver to discuss appointment instructions, and discuss patient's concerns.• Follow-up on reported issues and assist with service recovery.• Daily review and monitoring of physician / practice schedules keeping no-show rates low to ensure patient access.• Checks Incoming Referral work ques daily and contacts patients to schedule requested appointment.• Relay any messages to physicians or nurse practitioners from other clinics, dialysis centers or directly from other physicians

Responsible for keeping recieving clean and organized by placing special orders in designated area for easy and safe keeping. Assist customers find the product they are looking for and helping them load or unload product. Scan in merchandise that is brought in daily and distribute to proper location of product for customers to see.

• Patrolled Univision Studios facility; ensuring security of front desk and gate. • Greeted visitors and employees and obtained all necessary information form visitors to enter the building; directing visitors to appropriate personnel when necessary. • Handled multiple priorities with strategic thinking such as incoming calls, issuing security badges and visitors passes to all guests. • Effectively and accurately checked passes and credentials of employees and visitors entering the property. • Continuously monitored security cameras, building and alarm systems. • Doral Isles security gates; calling all residents for guest not on list and ensuring residents had I.D. if transponder wasn’t working• Notified patrol officers of any resident complaints and alarms received