Randy Haynes Email and Phone Number

Managed the daily warehouse and transportation operations in a high paced packaged goods environment. Partnered with ancillary teams, including Supply Chain Planning, Transportation, and Warehousing to refine processes impacting operation execution. Monitored performances and drove service improvement by analyzing operational root causes and recommending and implementing improvements that advance top-flight service performance. Employed progressive monitoring and coaching to outpace set Direct Store Delivery Service KPI levels meeting a 98% rating for on time delivery. Mobilized operations of the Pacific Coast Branch to achieve a 99% ISO 9001 certification rating on the QMS. Championed the launch of the Branch Safety Program, resulting in 1,023 days without an OSHA recordable accident.

Oversaw the startup of Inbound Receiving Operations of a Big Box Retailer. Led Inbound Receiving performance metrics across three shifts achieving budgetary compliance, operational performance and exceeded planned unloads and targeted KPI outcomes. Managed Carriers delivery schedules, analyzed staff requirements, interviewed potential candidates and tracked Team Members performance levels daily. Key Achievements:Exceeded ILPN receipts by +98% of corporate logistics projections over three fiscal quarters. Maintained a 93% retention rate of Team Members in the department through responsive mentoring, coaching, and leadership modeling. Optimized Team Members skill sets by utilizing specialization modeling to improve throughput 30%.Implemented value stream mapping to reducing product flow travel time 25%. Exceeded Inbound Receiving performance metrics three consecutive quarters setting operational standards across multiple shifts.Researched and coordinated with Store Support to remedy exception purchase orders.

Responsible for planning, coordinating and executing the day-to-day operations of Inbound Receiving and Vendor Returns. Prioritized, assigned, reviewed Associates work, and monitored departmental resources and equipment. Coordinated distribution-related activities such as tracking department activity statistics, generated status reports for Senior Management, informed management of developing trends/problems and performed other related activities/special projects as assigned.Key Achievements:Captured $64M credits by shipping unsold materials to vendors through the vendor compliance program.Achieved a 120% UPH ratio for units unloaded, processed, and housed over the course of the first two fiscal quarters of the year. Set 3 of the sites top 5 records in trailers unloaded, units received, and purchase orders verified.Measured in the top 5% for Hardgoods Supervisor effectiveness on the QVC Employee Survey. Implemented process improvement measures that facilitated improvements in the flow of materials and reduced out of cycle ILPNs.

Promoted to oversee Logistics Support Team tasked with managing all aspects of human resources, vehicle maintenance, weapons maintenance, food services, inventory, logistics, supply and equipment management for an Afghan Special Forces Battalion as well as training of 700+ Afghan Special Forces personnel to professionally manage organization's logistical needs. Responsible for integrating U.S. Special Forces mandated logistics training directed at standing up a commando battalion independent of U.S involvement. Key Achievements:Implemented strategic policies and procedures and ensured compliance throughout organization.Successfully trained senior and mid-level managers on skills such as forecasting, materials control, storage, recordkeeping, and accepted logistics practices.Slashed anticipated training time by 50% while spurring local national logistics staff to achieve 70% improvement in competency rates.Achieved 60% reduction in pilferage through implementation of effective materials control, storage, and monitoring policies.Streamlined fulfillment process and reduced fuel / delivery costs by decentralizing supply sources.

Directed all aspects of operations for a 2,500,000 sq ft reverse logistics Distribution Center with 165 person staff and 355 million inventory. Coordinated order fulfillment, shipping/receiving, inventory, and returns processing activities. Planned and analyzed operational data and reports to ascertain degree of conformity with established policies, productivity standards and procedural directives. Ensured that MHE preventative maintenance schedules were adhered to. Supported compliance with all policies, procedures, safety rules and regulations; maintained and coordinated all areas of security. Key Achievements:Earned excellent ratings in 6 functional categories, as well as excellence award from safety team.Slashed cargo damage 90% by introducing checkerboard stacking process for bottled water pallets.Achieved promotion to managerial position within 4 months of arrival.Provided 95% improvement in safety metrics through training and vigilance. Eliminated 250-container backlog within 30 days while managing daily inbound container shipments.Reduced stock outs by 80% by revamping facility's receiving and storage processes.

Progressively responsible assignments as a supply analyst and Materials Manager. Specific expertise in automated logistics systems, warehouse operations, auto parts replenishment, vehicle maintenance planning, inventory management, and budget management. Excelled in the most challenging assignments, including hostile operations in the Middle East.Key Achievements:Successfully planned and coordinated inbound and outbound shipments to 8 separate facilities.Oversaw asset management, warehouse processes, and distribution management.Supervised performance of causative research and prepared documentation to support Inventory Adjustment Reports. Led team to earn 100% rating during planned audit for best Hazardous Materials storage facility in Europe. Managed the replenishment of repair parts for 200+ vehicles in a consolidated motor pool.Earned multiple awards for superior performance and commitment to achieving goals.