Randy Hoffer Email & Phone Number

Downers Grove, Il

Internal staff consulting role responsible for planning and executing operations performance improvement projects via a partnering with stakeholders approach.  Implemented a moveable medical equipment management model using centralized distribution, activity based depreciation, and a site specific tracking system yielding over $1.1M in savings. Implemented a central equipment end of life recovery program yielding over $1.1M in savings. Success pilot of a 2-Bin Kanban patient care medical supplies replenishment process. Decreased medical supplies cost per patient care day from $90 to $79 at a long term acute care hospital. Reduced the likelihood of medication events at a long term acute care hospital. Reduced short stay outliers rate from forty four to thirty three percent yielding an additional annual Medicare reimbursement of $427,000 at a long term acute care hospital.

Northfield, Il

Manager – Workstation Software QA Compliance – Corporate Information TechnologyLead / SME for Kraft’s QA Lab Services desktop certification team. Responsibilities included staffing and managing all certification activities for Kraft’s 900 business applications and 30,000 workstations in use at over 100 sites. Reduced the average cost per test from $625 to $225 for a one-time cost avoidance of $1.6 million. Achieved an ongoing cost avoidance of 40% off a base of $3.8 million by aggressively pursuing profile reengineering and consolidation opportunities. Designed and initiated development of a state of the art, automated, pre-production QA testing application. Designed and managed the development for the Lab’s ITIL compliant change management application. Established the Lab’s staffing model and built the certification team from the initial three to nine members. Managed the rebuild of half of Kraft’s test bed. Completed on time and fifteen percent under budget