• Operate a department consisting of 2 directors, 5 managers, and 51 engineers covering route and switch, optical, security, and carrier activity. • Create annual budget forecasts for capital and operational expenditure • Track forecast to actual spend for capital and operations budget • Provide strategic direction of organization for network architecture, strategy, and operations improvement • Introduced ITILv3 operational framework concepts into network engineer and operations organization • Implemented configuration management, release management, and network tools to increase operational efficiency • Created professional development standards for engineering personnel resulting in improved solution outputs on shorter timelines, increased stability, and shorter troubleshooting cycles. • Manage vendor relationships, discount structures, maintenance agreements, and professional services. • Cross functional team management • Project initiation and management • Strong presentation skillsTechnical Achievement ExampleShelby Architecture - Shelby architecture is a solution  comprised of MPLS-TE, RSVP, and QoS. The concepts behind Shelby were to create a self healing, load balanced network by adding protocols that introduce intelligence in the control plane. Shelby also introduced Point-to-Multipoint TE for nationwide video delivery. Shelby has performed above and beyond expectations, reducing data network outages by 94%, utilizing available bandwidth effectively, and allowing a converged network. Results of Shelby are reduced network TCO with improved stability and performance.

Systems Engineer focused on sales engagements in the Cable Operator space. Covering all size accounts including Comcast, Charter, and Time Warner Cable. Specialized in CMTS and Next Generation Video architectures. Created relationships with key individuals to progress acceptance of technology and products. Created partnerships with customer engineering organizations, often times becoming an extended member of their team. Strategically drove solution presentations and dialogue to showcase strong points of Cisco technologies, while covertly highlighting  the shortcomings of competitive solutions. Worked with BU's to drive customer requirements into products and features.Technology SpecializationsCMTSNext Generation Video Technical Knowledge • Routing Protocols • DOCSIS • Traffic Engineering • Cisco devices across product lines to include routers, switches, CMTS, RFGW, Cable Modems • IP NGN Architectures • Network Operations • Cross functional solution selling • Management of test and certification cyclesEngagement Strategies • Relationship building • Regular customer update cycles with BU's and SME's • BU alignment on customer needs • Understanding customer needs, and pain points • Understanding customer operations model(s)

Director and lead engineer for regional engineering and operations. Operated to budget on upgrade and provisioning of new hardware. Worked through special projects via corporate directive on IP video delivery, VoIP, and also created dual channel DOCSIS architecture. Worked closely with vendors to drive discounts on equipment. Lead direction of network architecture, and strategy. • Test and implementation of Adelphia's VoIP product • Test and implementation of IP Video using MOXI • Reduction in spend through deeper vendor discounts • Optimization of CMTS and DOCSIS to sweat assets beyond normalized life cycle • Partnered with corporate engineering to bring DOCSIS optimization across the organization • Implementation of policies and procedures across the region • Cross functional work with other regional directors to drive company wide standards