Randy Hunt Email and Phone Number

▪ Overseeing Installation Quality and Service for technicians in Eastern Canada ▪ Spear heading Remote Installation Inspections , Creating and providing feedback to help make our installations Better.▪ Improving Inventory Standards for my team▪ Solve high level issues with security and automation systems in a timely and efficient manner▪ Building relationships between Liberty and our customers by leading the company in customerservice and expertise▪ Responsibility for escalated customer issues by being an expert in your trade▪ An advocate for improving service efficiencies

▪ Solve high level issues with security and automation systems in a timely and efficient manner▪ Building relationships between Liberty and our customers by leading the company in customerservice and expertise▪ Responsibility for escalated customer issues by being an expert in your trade▪ An advocate for improving service efficiencies

• Installed internet in small communities across Newfoundland using outdoor modems on customers’ homes• Troubleshoot and fixed internet connections of customers remotely and onsite • Maintain equipment on tower sites where customers connect to (I.E Router , Switches , Wireless Radios)

• Installed internet in small communities across Newfoundland using outdoor modems on customers’ homes• Troubleshoot and fixed internet connections of customers remotely and onsite • Maintain equipment on tower sites where customers connect to (I.E Router , Switches , Wireless Radios)

•Troubleshoot customers internet problems for our client Bell Aliant •Remotely access customers computers for email setup, email issues, security services installations and wireless internet problems

• Single PC support, working inside the case and software/imaging• Networking - worked with configuration of switches and routers and installation of wirelessaccess points• Setup Microsoft Server 2008 • Handled requests through ticket based system and completed by priority and sorted tickets• Used inventory system to keep track of all equipment to either dispose or add• Worked with multiple Windows Servers, handling active directory and other administrative tools