Randy Kleinman Email & Phone Number

Columbus, Oh, Us

Columbus, Ohio Metropolitan Area

Substitute teach at various school districts in the Columbus Metro area

Columbus, Ohio Metropolitan Area

Lead, managed, and maintained Resolute’s lacrosse clinic program from 1st -12th grade. Worked with and mentored aspiring high school age players through the college recruiting process. Designed and implemented training program upcoming club lacrosse season. Acted as liaison for families new to the Resolute program. Coach 7th indoor an outdoor teams

Columbus, Ohio, United States

Led growth of first-ever US-based professional services and client support team, adding 6 roles and 40 clients/customers with sole responsibility for managing operations related to service delivery, client support, and satisfaction. Served as implementation consultant managing service levels and staffing levels. Designed and maintained the client success program for all US-based clients. Led strategic development projects and generated functional and technical documentation for client-facing and internal projects

Columbus, Ohio Area

Working with internal service delivery teams, consulted on and manage the implementation of Tango Analytics, Siterra, Workday, and Yardi platforms. Responsible for eliciting, documenting, and communicating client requirements for site selection and construction project management to platform vendors for implementation. Created testing matrixes and training documentation for each implementation to ensure requirements were met and new users could be quickly integrated. Managed platform level enhancement projects (Functional, Integrations, Dashboard and Reporting Suites). Managed platform integration projects with client owned platforms. Platforms included Workday, Procore, SiteFolio, SAP, Yardi. Built, trained, and managed the support team specific to Tango Analytics. Created processes to ensure client SLAs were met and or exceeded. Part of the technology advisory team that ensured C&W was bringing the ‘best-in-class) products to market and developing enhancement requests specific to the construction project management space. Managed the design an implementation of Tango's PowerBi's datamart and visualization matrix for client level enterprise reporting. Assisted account leads with assessing client business intelligence for inclusion in the standard PowerBi offering

Dallas/Fort Worth Area

Implemented site selection, construction project management, and facilities management portions of Tango’s platform across multiple client business lines for Big Lots, Darden Restaurants, Panera Bread Co., YUM Foods. Collaborated with client teams to develop system requirements, processes, workflows, and training materials for each implementation of Tango’s construction project management platform. Lead training engagements for internal support team and client end users. Managed the handoff to steady-state support post ‘Go Live’. Maintained constant contact with live clients to communicate product enhancements, process improvements and organizational changes. Collaborated with clients to create complex dashboards and business analytic reporting solutions. Was the go-to resource for managing integration projects with client owned construction project management platforms, specialized in PMWeb and Projectmates platfroms

Columbus, Ohio Area

*Accruent, LLC acquired Expesite, LLC in December of 2012Managed major software implementations for retail and corporate real estate clients. Elicited and documented project requirements and wrote statements of work for complex projects including custom financial system integrations between Accruent and client owned applications. Led process-mapping engagements for software applications and industry specific best practices. Collaborated with client and internal QA teams to develop and implement test plans for client funded and internal projects. Mentored lower-level associates during various phases of each consulting engagement.

Columbus, Ohio Area

Managed new client application implementations from requirements gathering phase through post-implementation system configuration and training. Acted as the liaison between the client and internal software engineering team to ensure project delivery meets expectations concerning functionality, timing, and budget. Managed implementation of major client’s Expesite application enhancements and financial system integration projects. Designated as the main point of contact for leading complex client projects. Created functional design documentation and wrote statements of work for client facing projects

Columbus, Ohio Area

Utilized SAP to assess Ashland’s supply needs and effectively procured products as needed across various distribution networks. Efficiently managed internal material supply guaranteeing consistent availability while simultaneously ensuring surpluses resulting in material spoilage and financial losses did not occur.

Columbus, Ohio Area

Successfully trained and directed a team of four Contract Integration Specialists in assimilating 10,000+ Bank One Real Estate contracts across various mediums into the J.P. Morgan Chase network contract depository. In a time-sensitive, high-pressure environment, effectively supported 50 sourcing and procurement representatives. Acted as corporate liaison between suppliers and sourcing departments to ensure the accuracy and continued execution of the language, terms, and clauses of all corporate contracts. Created Financial Viability Assessments for prospective supplier relationships.

Greater Philadelphia Area

Developed on-site medical testing programs in a functionally, operationally, and logistically feasible manner by balancing the needs of clients/vendors with the needs of PHS, Inc. Assessed client’s exposure to relevant OSHA/MSHA regulations and advised on testing protocols to ensure compliance with statutes.Procured and coordinated the delivery of medical testing equipment from vendors as needed for each contract. Created testing schedules, responded to procedural inquiries, and addressed any functional issues to ensure a successful launch of each testing contract. Managed the day-to-day requirements of in-progress medical testing programs while simultaneously organizing future testing programs, prioritizing and accurately addressing the needs of both in a timely manner. Coordinated a fleet of mobile health testing units in conjunction with the Equipment Maintenance Department specifically managing client scheduling needs, equipment maintenance schedules, and equipment availability to ensure the successful and profitable administration of each medical health-testing program. Positioned and managed a team of 3-5 medical technicians per on-site testing program based on the technicians’ skills and the demands of each health-testing contract.

Philadelphia, Pa

Traveled nationally playing professional indoor lacrosse.

Chadds Ford, Pa

Utilizing local market research, chose motorcycle models for rental fleet, set rates, and developed an effective marketing strategy. Guided customers through motorcycle rental process, insurance questions, and fees to ensure customer satisfaction. Trained and managed employees to operate the motorcycle rental department when necessary.