Randy Mann Email & Phone Number

University Park, Il

● Manages and optimizes four technical teams (Integration Technicians, Technical Support, International Commissioning Engineers, and Firmware/Hardware Test Engineers) by overseeing technical initiatives for oil, gas, nuclear, municipal, and military customers.● Collaborates with multiple departments to achieve the effective completion of all technical initiatives.● Manages in-house, remote, and hybrid teams to ensure exceptional project and technical delivery.● Delivers training by developing in-depth education courses for System Integrators, Field Engineers, and end-users.

Chicago, Illinois, United States

● Fueled location success through managing all technical operations in a restaurant / arcade establishment.● Directed daily operations by coordinating work with other ops managers, servicing store’s network servers, training and managing 9 technicians, and managing all repair budgets to ensure profitability.● Drove 30% reduction in repair costs by creating and executing an optimized inventory control program.

Greater Chicago Area

● Optimized 90+ arcade-style games by performing general maintenance and assistance as well as ensuring a clean and safe environment for all employees and customers.● Provided exceptional management for a team of 7 employees, holding responsibility for training, monthly budgets, sales, and gaming expenses.● Delivered turnaround of department experiencing a lack of direction and cost overruns; increased game revenue 25%+ while re-training technical staff, implementing preventative maintenance, and executing savings measures.

Bachelor Of Applied Science (Basc), Technical Mangement

Associate Of Arts And Sciences (Aas), Electronics Engineering Technologies