Competitive and ambitious Supervisor with proven experience managing and motivating associates, increasing sales, and merchandising. Responsible for achieving and maintaining all client and customer standards by overseeing and directing activities of associates within assigned territories.SKILLS• Leadership• Teamwork/Collaboration• Understanding of Performance Metrics • Account Management • Verbal and Written Communication• Computer programs and applicationsACCOMPLISHMENTS• Consistently one of the top 10 Supervisors in the nation based on 6 key metrics focusing on labor, display execution, territory coverage %, client coverage %, value added % for out of stocks, and average cases worked. Proven ability to exceed targets and drive impactful outcomes.• Led a previously understaffed team to achieve exceptional performance levels. Implemented strategic hiring, cross-training, and process optimization, resulting in improved productivity, reduced turnover, and enhanced team morale. Successfully transitioned the team from reactive firefighting to proactive problem-solving, leading to consistent high-quality output.

• Manage and direct retail associates, conduct store audits, execute, and complete all retail projects.• Maintain Client objectives by ensuring product(s) are fully stocked, correctly signed, properly faced, and set to schematics. • Establish and maintain client relationships including work appointments. • Consistently monitor and actively regulate expenses regarding position and team budget standards.• Accurate and timely communication, administrative, and coaching duties with direct reports.

At GVSU, learners are empowered in their pursuits, professions, and purpose. The university celebrates diversity and enriches society through excellent teaching and active scholarship.• Energetic athletic coach with 11+years’ experience motivating, mentoring, and helping college athletes meet their goals sports and academic goals. • Adapted coaching and leadership styles to suit individuals needs for maximized athlete engagement.

• Partnered with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build effective working relationships. • Maintained store shelf standards and inventory, including plan-o-gram integrity, displaying merchandise properly, rotation of products and processing pack outs, restocks and reorders as necessary. • Assisted in gathering and moving materials, supplies, fixtures, and equipment necessary for the assigned project work. • Effectively and accurately prepared, processed, submitted, and managed documentation related to assigned project work

Main liaison between dealers, national accounts, and end-users to define new product requirements and work with product development to document and implement these requirements in product specifications. Audit and review product pricing and gross margin goals annually; establish new product pricing. Work with the key account to jointly establish sales forecasts, convey these forecasts to manufacturing, and meet with manufacturing to ensure timely equipment delivery. Facilitated development of field specialist program; established a template and standardized reporting for regional and national operationsAct as a liaison between A Company and the key account for all issues

Managed Southeastern US sales territory; including various National VA Hospital and Military accountsSold products via telephone, prospecting for new accounts or utilizing existing account base. Served as key in-house contact for customer/customer service sales inquiries and technical concerns.Coordinated with cross-functional teams and departments; sales, credit, warehouse, and customer service Trained customer service personnel on products and services, as well as company and industry standards and proceduresSupervised and coached new sales team members on proper distribution of marketing material