Randy Mims Email and Phone Number

Certified SAFe Agile Scrum Master with extensive experience leading Agile transformations and fostering high-performing teams.Proven track record in Agile coaching, Scrum framework implementation, and facilitating cross-functional collaboration.Expertise in backlog grooming, sprint planning, daily stand-ups, retrospectives, and burndown tracking.Skilled in identifying and resolving impediments, enhancing team productivity, and driving continuous improvement.Achieved a 30% reduction in development cycle time for our contracting processes by implementing streamlined Agile processes and optimizing sales workflows.Developed a standardized process for system enhancement requests, reducing turnaround time by 25% and improving internal user satisfaction.Enhanced the deployment pipeline for sales teams, resulting in a 40% faster feature deployment rate, improving overall responsiveness to market needs.Proficient in JIRA, Confluence, and other Agile project management tools for tracking progress and reporting.Strong advocate for Agile best practices, servant leadership, and empowering teams to deliver high-value products.Experienced in working with distributed teams and managing remote Agile ceremonies.Adept at scaling Agile practices using Scrum of Scrums, SAFe, or other scaled Agile frameworks.Skilled in aligning stakeholder expectations, managing scope, and ensuring delivery on time and within budget.Excellent communicator with a talent for conflict resolution, building team morale, and driving a culture of innovation.

Experienced Business Solutions Analyst with a strong background in leveraging data analytics and visualization tools to drive strategic business decisions.Successfully increased user adoption of Tableau for sales forecasting and reporting, enhancing data-driven decision-making across the sales organization.Developed a comprehensive method to calculate expected melt percentage, allowing the organization to accurately track the drop in expected units sold from the beginning to the end of the sales process, leading to improvement in sales forecasting accuracy.Created targeted visualizations in Tableau that support sales teams in identifying opportunities for retention, win-back, and new business, contributing to maintaining a high contract retention rate YoY.Proficient in gathering and translating business requirements into actionable data insights and solutions, aligning closely with stakeholders to ensure alignment with strategic goals.Collaborated with cross-functional teams to develop and refine dashboards that provide real-time visibility into key performance metrics, empowering leadership with actionable insights.Skilled in data analysis, reporting, and process improvement, with a proven ability to implement solutions that enhance business operations and drive efficiency.Expertise in utilizing SQL, Tableau, Excel, and other BI tools to deliver comprehensive analytics and reporting solutions.Strong communicator and collaborator, adept at bridging the gap between technical and non-technical stakeholders to deliver solutions that meet business needs.

Contributed to strategic planning for people, businesses and organizations by gathering, validating and translating data on key behaviors and metrics including sales, market search, and logistics. Instituted accurate sales forecasting, customer behavior, and customer utilization melt percentage for YoY analysis while managing end-to-end reporting and reviewing key metrics. Designed sales metrics dashboards in Salesforce and Tableau by combining data sources including Salesforce and SQL Database to streamline information sharing.