IT Support Process DesignIT Managed Services Review and OversightVirtual, as-needed, CIO-level IT leadershipProject Management (PMP)Disaster Recovery and Business Continuity PlanningService Delivery and Service MethodologyHelp Desk Software Selection and ImplementationInterim Senior Technology StaffingTechnology Plan Development/ImplementationNIST Policy and Procedures DevelopmentSOX/SOC SDLC Compliance Management and Controls Implementation

Direct all aspects of Talus technology effort for regional insurance brokerage firm.

Responsible for the design, build and implementation of service delivery function for Salesforce.com Partner.Development and Implementation of Customer Support methodology for rapidly growing software provider.Certified Salesforce.com AdministratorResponsible for the selection and development of professional staff.

Responsible for the efficient and timely implementation and operation of all technology systems in the Columbus office as well as regional software/hardware implementations.Evaluate and make appropriate system recommendations to senior management.Responsible for the selection and development of appropriate professional staff.Develop, maintain, and implement regional/local technology budget.Develop and manage service delivery expectations.

Develop and maintain the Firm's overall technology strategy and information systems plan.Primary contact for clients, service providers, remote offices, and internal departments.Manage, develop, and mentor IS department personnel.Manage all internal and external technology projects including software development and infrastructure planning.Manage and incorporate new and existing regional offices.

Developed and implemented systems and methodology.Managed internal information systems.Project management for multi-million dollar General Ledger implementation.

Design, development, testing, implementation and support of business systems. Development of human resource systems, including payroll, executive compensation, benefit administration, and pension administration. HR project manager for $2.5 million system implementation.Project and process management of development/modifications. Coordinate the implementation of Andersen software methodology for new clients. Developed internal Quality Management methodology for Dow Chemical.Managed and mentored software development and support teams.