Randy Pulsipher Email & Phone Number

Northern Utah

Teach middle and high school students as needed. Highlights• Sharing professional expertise and experiences with young students

Roy, Ut

In a hybrid agile/waterfall development environment, projects are laid out and executed utilizing minimal resources and maximum efficiency, while maintaining a culturally pleasant and enjoyable, yet productive environment for our developers, user experience and designer teams. I also provide leadership to our El Salvador developers and designers, where communication between the teams has improved exponentially in a very short time. Highlights• Implemented and standardized on daily stand ups, sprint review, retrospectives and planning and continue to improve efficiencies each sprint.• Part of the executive team to further their vision of the future of our products.• Responsible for tracking multiple projects and ensuring milestones are met, or adjust according to current needs and resources.

Draper, Ut

Support IT needs of a growing insurance premium financing company with systems administration, desktop support, project research and implementation. Positive rapport with company wide user base, local and remote. Utilize ITIL best practices. Highlights• Implemented and formalized email encryption for transfer of sensitive financial information.• Support executive team with their IT needs from phones to laptops to ipads.• Responsible for multiple project implementations and deployments at any given time.• Thrived on tackling challenging problems and providing cost effective solutions.

Salt Lake City, Ut

Administered the IT activities providing guidance for exponential growth in the compressed natural gas station building arena. Lead the streamlining of many processes for delivery of IT equipment and software to shorten the lead time of new station implementation, which significantly improved our bottom line. Partnered with corporate IT to provide services necessary to be successful in growing the business. Worked closely with internal and external customers to ensure services were delivered on-time. Lead day to day PLC programming and software development activities. By implementing dashboard and tracking metrics, we took the services we provided and improved them significantly. Utilized ITIL practices. Very successful in a demanding environment.Highlights• Implemented and formalized IT equipment and software deployment processes to shorten the overall new station startup time working closely with PLC and infrastructure teams.• Created a hardware refresh schedule to minimize infrastructure downtime and it worked well to stay ahead of hardware failures.• Responsible for multiple project implementations and deployments at any given time.• Managed 7 local and national resources in the U.S in what became a highly efficient IT organization.

Draper, Ut

Managed the activities of the production support staff for an online document management system for customers around the world. Coordinated activities for production support on a 24/7 schedule, aligning closely with internal and external customers. Highlights• Provided leadership on a day to day basis as well as improvements and enhancements to our operations, policies and procedures • Created a World Class Service organization adhering to SLAs and by giving our customers a positive experience.• Managed project for establishing business requirements and SLAs for Chrysler financial processes and successfully lead the implementation of the software, training and utilization.• Managed project for migrating Michelin Brazil to using proprietary software and outsourcing resources, including implementation, training and effective utilization of tools.• Managed global resources in the U.S., India, Philippines, Europe, Mexico and Brazil.

Brigham City, Ut

Managed multiple projects of software and hardware implementations. Oversaw information technology for manufacturing and business functions of automotive parts plant with 1500 employees. Negotiated and scheduled operational server, data, and database management and maintenance. Managed multi million dollar IT budget. Supervised staff of 22 IT professionals including Project Managers, System Managers, Software Engineers/Developers, DBAs, Help Desk personnel, Network Team and 24/7 Technicians. Responsible for defining and implementing all IT policies, best practices, operational and strategic planning, Highlights• Successfully managed multiple software and hardware implementations.• Successfully managed a team of 22 IT professionals in a motivated environment.• Managed the development, deployment, monitoring, maintenance and support of all IT systems, assets and resources, IT projects, as well as all aspects of IT staffing. • Achieved successful completion of data warehouse project through motivational leadership, strategic vendor partnership, and use of Storage Area Network technology.• Improved efficiency with creation of work order system that was adopted as company standard.

Bachelor Of Science - Bs, Business Information Systems, 3.6

Associate Of Science - As, Computer Science, 3.5