Randy Renner Email & Phone Number

Richmond, Virginia Area

*Making technology work to further ministry efforts.*Independently install, customize, integrate, maintain, and support commercial software packages. *Evaluate, recommend, configure, administer, maintain, and support cloud-based Software-as-a-Service (SaaS) applications.*Provide direct technology support to users in their moments of need to help them accomplish their tasks and build confidence in their abilities*Design, build, secure & support sites on SharePoint Online & WordPress.*Use Rapid Application Development (RAD) techniques to design, build, and support applications and process flows using tools such as Microsoft PowerApps and Power Automate*Identify & implement ideas to improve customer business processes & user experiences.*Resolve complex technical issues in a fast paced environment.

Richmond, Va

*Support cloud hosting platforms including Microsoft 365, SharePoint Online, WordPress & LMS. *Provision & provide site design, admin/end user training & maintenance across CMS platforms for RVA Home Office & Company Field Personnel across the globe. *Promote use of all platforms by influencing and educating the communities.*Ensure very high availability of the company's services and application environment, to minimize downtime and resolve issues pertaining to performances.*Work closely with Solutions Architect team to match & provide the right platform with the customer need.*Latest Completed Project: Led the migration of on premise hosted company SharePoint Intranet to Office 365.

Richmond, Va

*Lead the design, development and maintenance of SharePoint sites, content management systems, forms, workflows, web parts, and custom applications for company intranet, extranets, and internet. Platforms included SharePoint 2007, 2010, 2013, Office 365 SharePoint Online & WordPress.*Develop and maintain strong customer and partner relationships in order to design, build, and support SharePoint solutions that meet customer requirements. *Serve as the primary liaison between IT and the Enterprise SharePoint user community. Champion its use by leading, influencing, and educating the company’s SharePoint user community. *Lead the requirements gathering process to define and prioritize the functional, technical, and security requirements for developing and supporting SharePoint web sites and solutions.

Original Member of First Richmond Online Tech Support Team for CapOne.

Bachelors Of Science

Associate Arts

H.S. Diploma